Case Worker

Job Title:

Case Worker

Job Location:

Gaziantep

Reporting to:

Project Sr. officer

General Description of the Programme:

SENED is an independent, non-governmental, non-profit organization licensed and registered in Türkiye with the number 27-15-175. SENED Organization was established shortly after the Syrian Nakba and in response to the suffering of millions of Syrian refugees in Turkey as well as internally displaced people in Syria, with the aim of alleviating suffering, achieving justice, equality, and freedom, strengthening the role of civil society, and supporting and developing the local community. SENED works in the humanitarian work sectors to support, empower, and educate the community through several programs, and takes special care of people with disabilities and their families and defends their issues.

SENED Association emphasizes the need to create safe, accessible, and participation-encouraging living conditions for the emotional, intellectual, physical, and social development of individuals by focusing on the people with disabilities. Beyond the medical perspective on disability, it tries to find solutions to the problems faced by disabled people with a holistic perspective by considering the disabled people, their families, and the society they live in, focusing on the conditions they experience. SENED Association aims to create a safe and supportive environment and space by conducting family-oriented activities to help disabled individuals and their families to become stronger, discover their potential and stand by with their children. By collecting data on refugee disabled people, identifying problems and needs, SENED strives to ensure harmony between disabled refugees and local people with a voluntary, professional team and a community-based approach. In all activities, education, research, advocacy, etc. carried out on platforms created by local and disabled refugee people.

Job purpose:

To conduct and follow up on non-formal education, social cohesion, and protection activities, implement case management interventions for the cases of project beneficiaries, support updating service mapping, and make referrals.

Duties, objectives, and competencies:

· Conduct individual need assessments to identify the most vulnerable cases;

· Provide information & counselling, making referrals (internal and external)

· Communicate with the beneficiaries directly during the case management cycle to provide timely response;

· Monitor, review and follow up the cases which have been provided assistance;

· Collaborate with other members of the project team to meet the needs of the individual and the population;

· Plan for the weekly case management committee and prepare all the related documents and files;

· Preparing the services mapping and sharing updates with other team members.

· Provide reports on all the activities implemented according to the project indicators

· Conducting appropriate data entry for each case.

· Filling Sened files depending on direct line explanation

· Contribute to the situation reports when needed

· Provide a mission report and/or handover document at the end of contract.

· Ensure the documentation of each activity is in line with donor requirements

Note: the above-mentioned key responsibilities/accountabilities are illustrative ones. Other future responsibilities /accountability may be assigned to the job depending on the department organizational chart.

Requirements: Essential

• Bachelor’s degree in education, psychology, sociology, or any other relevant field.
• Fluent in the Arabic language.
• Minimum of 2 years of proven experience in a similar position.

Requirements (desired)

• Intermediate skills in the English and/or Turkish language.
• Experience in humanitarian work and principles.
• Experience in working with PwDs (People with Disabilities)

Technical Competencies:

• advance knowledge in the protection sector.
• Intermediate knowledge in the non-formal education sector.
• Intermediate knowledge in report writing.
• Advanced knowledge in Excel & Word

General terms and conditions

Safeguarding

Disabled beneficiaries, children and vulnerable adults must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that SENED shows this ongoing commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Diversity

SENED is committed to creating a genuinely inclusive, effective, and representative organizational culture, encouraging employee equity and diversity, and eliminating discrimination. Having a diverse profile of employees, different age groups, backgrounds, cultures, etc., including various experiences and capabilities, helps us understand, represent, and serve children better. Therefore, all qualified applicants will receive equal consideration for employment regardless of race, religion, gender, disability, or age.

Procedures

If needed, SENED will submit a work permit application for the selected candidate after the job offer is accepted. Failure to provide the required documents or rejection of a work permit application by the Government of Türkiye will result in rescinding the employment offer.

This Job Description only serves as a guide for the position available. SENED reserves the right to change this document. Any published closing dates are estimated. Due to the nature of SENED’s work, we aim to fill vacancies as quickly as possible. This means we will close adverts as soon as we have found the right candidate, which may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.

SENED Organization does not charge a fee at any stage of the recruitment process. | SENED Kuruluşu işe alım sürecinin hiçbir adımında ücret talep etmemektedir.