Case Worker

General Description of the Organization:

Ghiras Al-Nahda is a Nonprofit Non-governmental humanitarian organization working to empower people through fulfilling their basic needs and seeking to improve community stability and resilience.

Job Purpose:

The role of the Caseworker is to Identify and assess children at risk or who are survivors of violence, abuse, exploitation, and neglect.

Take all steps and procedures to manage the case for people exposed to any danger that threatens their rights and lives.

Communicate regularly with the case management team leader for updates, achievements, and challenges and submit the necessary periodic reports.

Duties & Responsibilities:

· Identify and evaluate people at risk or survivors of violence and abuse, exploitation, and neglect In coordination with PSS and education staff.

· Develop a case-by-case plan based on the level of risk, needs, and priorities identified in the assessment, as well as specific and time-bound goals and a list of services/ action points necessary to meet the child’s needs.

· Implementation of the Case Management plan according to the specific plan and follow-up with other institutions.

· Monitoring, following up, referring, and reviewing cases.

· Coordination and cooperation with the case management supervisor and school managers to ensure the high quality of services provided.

· Send periodic reports to the case management’s supervisor and protection officer about the situations, achievements, and challenges during the work.

· Find cases from the community they work with.

· Providing awareness sessions on child protection

· Prepare work plans and submit them to the line manager.

· Participate in regular meetings with parents and prepare a full report on the psychological state of children in general.

· Update the services map monthly.

Qualifications, Skills, and Experience

· B.A in Social Sciences, Psychology, Sociology, or Community Development or related to this subject.

· Previous experience working with children.

· Fluency in Arabic in written and spoken, and English is highly desirable.

· Work experience in PSS and Child Protection case management

· Computer skills (Word and Excel).

· Having training in the PSS field and case management

· Written and oral communication skills.

· Good knowledge and good relationships in the work area.

· Good planning and organization skills.

· Adherence to the standards and foundations of humanitarian action and children’s rights.

Non-discrimination Policy:
GAN is committed to creating a truly inclusive, effective, and representative organizational culture, encouraging equity and diversity among its employees, and eliminating discrimination. In addition, GAN is committed to gender balance and diversity without distinction as to race, sex, or religion. GAN is encouraging persons with disabilities to apply for the position.

Child Protection Policy:

Child abuse in all forms is unacceptable to GAN, which recognizes its responsibility to protect children from harm in all areas of its work. GAN is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

PSEAH Policy:
GAN expressly prohibits and will not tolerate any form of abuse, or harassment (sexual or otherwise), based on race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, or disability. GAN employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual, or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside GAN.