Case Management Worker – Turkish Nationality

Who we are?

IDA is an international independent non-governmental organization providing medical and humanitarian assistance to people affected by conflicts, natural disasters and epidemics regardless of race, religion, gender or political affiliation. IDA was founded in 2012 by Syrian doctors from Aleppo in response to the healthcare and humanitarian crisis in Syria.

IDA Syria is the main healthcare provider in the Northern Aleppo/Syria area, working closely with 500,000 IDPs and 700,000 host communities through 20 healthcare facilities and other health and nutrition projects

During the last year, IDA has provided 1.2 million services in Heath, Nutrition, WaSH, and Camp Management

Responsibilities:

• Managing a portfolio of cases.
• Meeting with beneficiaries on a regular basis.
• Establishing and maintaining effective relationships with key stakeholders.
• Working in accordance with relevant legislation, health care best practices, and internal policy and procedure.
• Accurately updating and maintaining cases’ files.
• Helping to manage patient health care needs and services in areas such as long-term care, and mental health.
• Work with each service provider on the discharge plan.
• Coordinates and monitors services, including comprehensive tracking of beneficiaries’ activities in relation to the care plan.
• Case files and technical reports must be archived in a locked and secured location; access to them should be restricted.
• Write weekly reports to the PSS supervisor.
• Complying with IDA Code of Conduct and PSEA (Prevention of Sexual Exploitation and Abuse) Policies

Qualifications:

• Certificate of Psychology, Sociology, or any other related field
• At least 4 year work experience
• Ability to work independently and responsibly
• Attendance of advanced case management training
• Female Candidates are highly encouraged to apply

Independent Doctors Association does not tolerate sexual exploitation and abuse. And is committed to acting professionally and ethically. Independent Doctors Association is zero tolerable with any SEA case, IDA is creating the best environment to make sure that all staff have understood SEA and how to report in case there is any suspected case