Case Management Team Leader

CHILD SAFEGUARDING:
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE: The Case management team leader is a member of SC Iraq team. Under the technical supervision of the CP T the Case management team leader is responsible for case management and CPIMS+ admistration and capacity related activities in humanitarian and devolpment response as per the context in Iraq feeding into the transitioning strategy. She/he will ensure that it is consistent with Save the Children’s programming principles and approaches, draw on relevant best practices and lessons learned, enable children to attain their rights and ensures timely reporting to the CP Manager and ensures timely, adequate and quality monitored implementation of CP activities.

SCOPE OF ROLE:
Reports to: FM/ CP TA
Staff reporting to this post: non
Role Dimensions: works closely with the CP, MHPSS, and data base officers , the CP coordinators, MEAL staff and National stakeholders and community members. The CPIMS Coordinator is directly coordinating support activities with logistics, HR and finance teams.

KEY AREAS OF ACCOUNTABILITY :
Program Planning And Implementation
* Support SC and partners when applicable in generating timely, high quality data to inform program implementation and identify bottlenecks. Conduct data analysis workshops and generate reports/content to be regularly shared.
* Provide programmatic support and follow up for the CP teams of SCI in Federal Iraq and KRI in rolling out the CPIMS plus and the transition from the database system to the CPIMS plus dashboard
* Maintain regular contact with the CPIMS admistration and steering committee when applicable and and support the roll out of the CPIMS+ .
* Insure to maintain the cababilites of users whithin SC and partners at different fields based on needs and report or help to resolve issues in the system with the system admistation as a focal point for SC and its partners teams.
* Lease with IT to ensure PRIMERO application and Mobile Device management MDM is installed in all Tablets before assigning to users and maintain records.
* Ensuring all cases within the system are appropriately coded and have the correct status (open, closed).
* Provision of timely feedback on the system with precision to support fast response
* Insure CPIMS+ data are correct and issues are identified reported and team are supported with data management.
* Review the and monitor the Data protection protocol used and insure Provide Monthly reports on achievemnets , trends and challenges on case manageemnt to give feedbacks and improve the system used by SC and other partners.

Capacity building
* Develop and implement annual capacity building plans through CP trainings in coordination with the CP senior staff(advicor, Manager and Coordinators) and project managers.
* Train end-users on the use of the CPIMS+ with support of a technical case management focal points, including new agency and users and provide training and support to the in-country agency administrators (if relevant)
* Contribute to fund raising within SCI to support CP AoR training plans in coordination with the sub-cluster coordinators.
* Build the capacity of Child protection partners to effectively utilise the CPIMS for data management, case management and FTR
* Provide strong data and information management and reporting of FTR processes based on key indicators of the programme and program SOPs when applicable.
* Provide support to the organization and partner staff both in person and online.
* Update quality assessment framework with the support of the TA, coordinators and managers

Monitoring and Reporting
* Assist with monitoring all CP case management and CPIMS+ system against indicators data protection and quality benchmarks.
* Ensure that all program data is properly and regularly collected, check data and ensure that it is logically presented to the Response Team.
* Contribute to the preparation of internal and external reports;
* Participate in team reviews of results and program progress.

Collaboration and Representation
* Regularly coordinator and collaborate with different CP actors and SC staff to strengthen programming and impact for children.
* Represent SC and SC projects in different forums when necessary.

BEHAVIOURS (Values in Practice)
Accountability:
* holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
* holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
* sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
* widely shares their personal vision for Save the Children, engages and motivates others
* future orientated, thinks strategically and on a global scale.
Collaboration:
* builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
* values diversity, sees it as a source of competitive strength
* approachable, good listener, easy to talk to.
Creativity:
* develops and encourages new and innovative solutions
* willing to take disciplined risks.
Integrity:
* honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS
* Four years of humanitarian or related work on Child Protection programming in emergencies.
* MSc in Counseling Psychology, Social Work, Public Health or related degree preferred.
* Fluent in Arabic and English, While Kurdish is plus.
* Expert knowledge of and experience of Child Protection case management in humanitarian or development contexts.
* Advanced IT Skills
* Good knowledge of child protection information management tools and systems
* Knowledge of international standards and existing interagency guidance around Child Protection service provision.
* Strong and practiced skills in developing and delivering trainings to multi-sectoral participants.

EXPERIENCE AND SKILLS
* Proven ability to work as part of a team.
* Strong understanding of the situation of children in the community and demonstrated commitment to improving the lives of children in the community.
* Proven technical knowledge and skills in the field of Child Protection.
* Strong experience in case management, and child protection interventions.
* Strong organizational skills.
* Proven skills including planning ad building capacities.
* Ability to travel independently, including to rural communities and work long hours (within different areas in Iraq where SC is operating and depending on the needs)

Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

No child dies from preventable causes before their 5th birthday

All children learn from a quality basic education and that,

Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Save the Children does not charge a fee at any stage of the recruitment process.