Supervisor

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We’re pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.

We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.

We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

What You’ll Do

About the team
You will lead & develop a team taking care of the warehouse operations while assisting with tasks as necessary
You will act as the first point of contact in warehouse
You will assist the Country Ops Manager and make sure that processes are implemented correctly
You will be responsible for the inventory accuracy of your warehouse
You will assist with creating rotas, recording sickness, holidays, etc
You will be responsible for incoming shipments & communication within your team
You will ensure optimal product quality and high customer satisfaction
You will manage riders and pick & packers in your warehouse
You will be involved in ad-hoc projects where required

What You’ll Need
You have worked 2/3 years in a professional role in a similar environment (FMCG/Retail experience is a big plus)
You have gained first experience in a fast-paced environment
You have strong operations management skills
Ideally you will have some facilities management experience
You have a hands-on mentality and are willing to get your hands dirty
You will have strong interpersonal skills, able to lead a team independently (conflict resolution)
You have strong proficiency in computers, familiarity with Excel, Word, email
You have very good communication skills and a high proficiency in both written and spoken English, other languages are a plus

Where you’ll be
Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams. For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location.

What we’ll provide you

As a Careem Colleague You Will Be Able To

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.
Be part of a Remote-First organisation
Work from any country in the world for 60 days a year
Use Unlimited Vacation days throughout the year
Access fitness reimbursements for health activities including: gym, health club and training classes.
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day