Business Support Assistant – Wellness G5 Fixed Term (Fluent in English & Portuguese) Johannesburg Regional Bureau South Africa

World Food Programme

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 11 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville.

For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders performing front office management functions typically report to the Deputy Directors or Head of Offices. In cases where these positions support a specific business stream, the reporting line may be to the Head of Unit, Chief, or the designate.

At this level job holders are expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues.

JOB PURPOSE

To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

Working under the supervision of the Regional Staff Counsellor, the incumbent is responsible for the following duties:

• Provide dedicated business support executive services to the Wellness unit.

• Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and working in collaboration with both the Regional Medical Officer and Regional Staff Counsellor, assist in conducting research in the different areas of wellness.

• Oversee the maintenance of non-confidential Wellness records and databases to ensure information is organised and readily available for staff and compliant with all relevant regulations and policies.

• Work in collaboration with HR to support RBJ COs update their CO pages on the Wellness App and contribute to the production of Wellness promotion materials to be used in Wellness campaigns.

• Assess and recommend improvements to Wellness procedures and practices, to contribute to the effective delivery of business support services.

• Coordinate tasks of Wellness focal points/Wellness Committees working on staff issues at the RB/COs to ensure that wellness services are delivered consistently and to the required standards.

• In the absence of the Medical Officer, provide coordination to staff’s medical emergencies response, and transfer of emergency cases from the office to healthcare facilities including calling an Ambulance where the need arises.

• Ensure that WFP patients being evacuated into South Africa have correct travel documents and working with the Regional Medical Officer book patients to the admitting hospitals

• Requisition of desk-side diagnostic and screening tests such as antigen tests, and other goods and services for use by Wellness Unit as required.

• Advise staff traveling on mission or reassignment on where to access administration of appropriate vaccine, instruction on malaria prophylaxis and other travel related ailments; Instructs on the content and potential of uses of the travel kit.

• Assist in coordinating provision of health education and participates in work environment, occupational health and other specific health issues.

• Perform other related duties as required.

DESIREABLE COMPETENCIES

Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Incorporates gender perspectives and ensures the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint shortcomings.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of Secondary Education and Certificate in related field. Additional training or certification in First Aid, or counselling will be an advantage.

Experience: A minimum of four years of progressively responsible work experience in administrative support services is required. At least 2 years of work experience in medical administration is required.

Language: Proficiency in English & Portuguese.

CONTRACTUAL INFORMATION

This is a 1 Year Renewable Fixed Term Contract

Net monthly salary range: R26 579 to R 31 304

Benefits: 30 Days Annual Leave, Pension & Medical Insurance

TERMS AND CONDITIONS

No. Position/s: 1 (One)

VA No.: 158963

Contract: Fixed Term

Deadline: 11 March 2022

Duty Stations: Johannesburg South Africa, Regional Bureau

Position Duration: 12 Months

To apply for this job please visit career5.successfactors.eu.


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