Business Operations Analyst

The New York Stock Exchange (NYSE) is where icons and disruptors come to build on their success and shape the future. As a subsidiary of Intercontinental Exchange (ICE), we’ve created the world’s largest and most trusted equities exchange, the leading ETF exchange and the world’s most deterministic trading technology. Our data, technology and expertise help today’s leaders and tomorrow’s visionaries capitalize on opportunity in the public markets.

NYSE is looking for an individual to join the Market Data Administration team in an entry level operations role. The role will be responsible for performing operational customer support as well as supporting billing and data analysis for the market data business. The successful candidate for this role will have strong communications, analytical, organizational, and problem-solving skills.

Responsibilities

• Help support the day-to-day business operations of the Market Data Administration team.
• Assist in the onboarding and licensing of market data customers.
• Responsible for reviewing customer reports and investigating data anomalies.
• Produce monthly and ad hoc Excel and Power Point reports for management review.
• Assist with monthly billing processes.
• Handle customer subscription and invoice inquiries timely and effectively.

Knowledge And Experience

• Bachelor’s Degree in Business Administration is preferred
• 1+ years of experience is preferred
• Proficiency in Microsoft Office.
• Strong communication skills and demonstrated success interacting with external stakeholders
• Strong problem solving and analytical skills.
• Must be a motivated self-starter.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.