Business Manager

If you have a genuine passion for numbers, reports and making a positive impact on a business through the correct allocation of resources, this could be your dream role.

• The role is located at Jenolan Caves, 3 hours from Sydney and 25 minutes from Oberon.
• This position is ongoing and gives you an opportunity to work at a world heritage site in a truly idyllic location.
• Starting salary of $99,431 + employer contribution to super

About The Role

At Jenolan Caves, we have a focus on delivering life-changing, holistic visitor experiences. To help us achieve our mission, we are seeking an experienced Business Manager to coordinate the visitor experience team alongside the Interpretations Manager. This new role will be pivotal to ensuring Jenolan is able to meet the demands of the visitors and guests in an efficient and cost-effective way.

Reporting to the Visitor Experience and Marketing Manager, you will have a mind for numbers and analytics and be comfortable providing advice to a number of different areas of the business. You will be an experienced leader and a successful communicator with experience in a similar role.

About You

To be successful in this role you will have:

• Tertiary qualifications in a relevant discipline, or equivalent experience.
• Experience in the management of a tourism based enterprise preferably associated with a protected or heritage listed area and knowledge of issues affecting an environmentally sensitive area.
• Experience in the development, management and improvement of business systems and implementation of processes
• Demonstrated people management skills and experience managing a diverse team in a customer experience industry.
• Demonstrated experience in finance, business or project management and the delivery of service management and improvement frameworks.

About Us

The Jenolan Caves Reserve Trust is a division within the Department of Planning and Environment (DPE). The Jenolan Caves’ mission is to connect its visitors with the unique natural & cultural heritage of Jenolan caves, and through that connection stimulate the urge to care for and protect all such special places. Put simply: our mission is to protect and connect.

The Jenolan Caves Reserve Trust is responsible for the care, control & management of the Jenolan Visitor Use and Services Zone. This is regarded as being both environmentally and culturally significant. The Visitor Use and Services Zone includes, but is not restricted to, Caves House, retail areas, kitchen areas, front office, staff and guest accommodation, walking tracks, maintenance areas and the Caves System.

COVID-19 Response

All DPE team members are required to have received two doses of an approved COVID-19 vaccination or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful for this role.

How To Apply

• Please complete all the questions in the online application.
• Please upload a current resume and cover letter.
• In your cover letter, please describe why you are the best fit for this position.
• Please keep the cover letter up to two pages in length.
• To download the Role Description, please click here

Applications Close Sunday 13 March 2022 at 11:59pm

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.

Our commitment to flexible working

The Department of Planning, Industry & Environment is committed to ensuring the sector reflects the NSW community it serves. We support an inclusive workplace where staff have access to opportunities and resources at all levels, enabling our team members to drive innovation, productivity and delivery of high-quality services. We are open to discussing flexible working arrangements and encourage our people to explore new ways of working – including part-time, job-share or working from different locations. Everyone can ask about it.

Our commitment to Diversity

The Planning, Industry and Environment Cluster strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disabilities.