Business Insights Analyst

Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com .

JOB POSITION: Data Analyst

JOB LOCATION: US/Alpharetta/Remote

JOB SUMMARY : The Data Analyst uses data to drive the creation of analytic content that supports business initiatives, provides insights into the efficacy of programs and processes, ensures alignment to goals/KPIs, tracks progression towards those goals, and leverages that completed analytic content to identify areas of success and concern for the customers we serve. This is done by developing industry-specific knowledge and forming productive partnerships that position the Data Analyst as a valued partners that is committed to our customer’s success and functions as an extension of the customer’s team.

Job Responsibilities

• Deliver high-quality, actionable analytic content suitable for executive use
• Partner with business sponsors to define requirements
• Lead the design, development, testing and release efforts for new dashboards and enhancements to existing dashboards
• Ensure adherence to defined standard process and formats for data and visualization
• Leverage company-standard tools (including Jira) to provide visibility to progression of projects
• Track dashboard usage and drive awareness of available functionality to ensure that customers are leveraging that which we’ve delivered
• Understand existing reports and ad-hoc queries to produce analytics that deliver on customer needs while also increasing operational efficiencies

Education & Experience

• Bachelor’s Degree or equivalent business experience
• 2 or more years of dashboard design or development experience
• Demonstrated experience in problem solving and project management
• Experience initiating and driving projects to completion with minimal guidance

SKILL ReQUIREMENTS/PREFERENCES

• Advanced data visualization skills including dashboard development experience using Business Intelligence reporting tools such as Birst, Tableau, Domo, TIBCO Spotfire, Microsoft Power BI or similar
• Advanced Microsoft skills including SQL, Excel, and PowerPoint
• Exceptional organizational skills and attention to detail
• Excellent communication and interpersonal skills in a multicultural environment with the ability to interface with Executives
• Ability to build relationships virtually across multiple functional areas
• Creative problem solver who takes ownership of their projects

Preferred Skills & KNOWLEDGE

• Experience working at a Software/SaaS company with working knowledge of marketing, sales, professional services, and/or customer success business processes

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military service obligation or veteran status, protected veterans, individuals with disabilities or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at [email protected] .

To apply, please click on the following link: ADD LINK HERE. No recruiters, please