Business Development Support Internship

Background

The United Nations Development Programme (UNDP) Information & Technology Management (ITM) Unit in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. The ITM offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team. As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM Sustainable Infrastructure Services (SIS), Business Development Support internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-time industry experience by taking interns behind the scenes of the world’s leading sustainability initiatives and giving interns the possibility to hone their business development skills in a practical setting, while learning to take into consideration the local context. Furthermore, during the internship you will have the opportunity to obtain an official certification in project management in controlled environment. Being a part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies; our office is located at the UN City in Copenhagen, giving you the opportunity to interact with people outside the UNDP ITM unit.

Conditions

· In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.

· Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.

· Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.

· Interns are not considered staff members and may not represent UNDP in any official capacity;

· Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.

· The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship.

· UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;

· The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed;

· Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship;

· The intern must provide proof of enrolment in health insurance plan;

· Interns are not staff members and may not represent UNDP in any official capacity;

· You are expected to work full time, but flexibility is allowed for your education programme;

· Eligibility for residency and undertaking internship in Denmark;

· The intern will have to make his/her own arrangements for internship, travel, VISA, accommodation etc.

Duties and Responsibilities

· Improve templates/working documents/tools used (e.g. Business Case) for effective decision-making and working processes.

· Support the development and dissemination of a narrative/storytelling of the implemented projects (i.e. writing articles, interview stakeholders, creating communication materials, editing video) to promote Smart Facility projects and product development

· Organize and chair remote thematic events in collaboration with UNDP Country Offices.

· Increase Smart Facility brand recognition around the UN system (‘’Smart Facilities’’)

· Giving presentations about Smart Facility products and services and organize pertinent internal webinars.

· Standardize Service catalogues for the different teams in SIS to guarantee professional overview of each service we provide, and continuous improvement. Align the catalog with ISO9001 standards. Design a catalog of the services including costs and service description.

· Assist in establishing and maintaining partnerships with different internal/external stakeholders (private/public) for innovation and business expansion.

· Manage internal communications between teams in SIS.

· Work directly with green energy and ICT engineers, translating technical knowledge into easy-to-understand materials.

· Conduct market research for different projects and identify new business opportunities for SIS.

Competencies

· Interest in sustainability, and more particularly within ICT and the Renewable Energy sector. Smart Facilities

· Goal-driven and independence: Is able to work independently in a fast-paced working environments.

· Proactiveness & independence – Ability to work independently, project dependent and proactively push various projects simultaneously.

· Teamwork: Works collaboratively with colleagues on projects to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise and is willing to learn from others. Places team agenda before personal agenda. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Teamwork includes not to be hesitant to communicate ideas, clarify tasks and asks questions. Demonstrates openness in sharing information and keeping people informed

· Client orientation: Considers all those to whom products/services are provided to be “clients” and seeks to see things from clients’ point of view. Identifies clients’ needs and matches them to appropriate solutions. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Required Skills and Experience

You must meet one of the following requirements:

· You are currently in the final year of your bachelor’s degree; or You are currently enrolled in a Master’s degree; or

· You have graduated no longer than 1 year to the deadline of the application from a master’s degree or equivalent studies in the field of Business Development/Marketing/Communication/Sustainability

· Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as Planner (Trello), Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Dropbox, Google Drive), Power BI (Tableau), etc. is mandatory;

· Experience in using SharePoint, preferably SharePoint Online is a benefit;

· Working with gathering, consolidating and analysing either quantitative and qualitative data from databases and reports is an asset;

· Stakeholder & product management: Previous experience in business development, sales, marketing, customer service, partnership building or Communication would be appreciated.

· Presentation and branding: Experience in organization of webinars/training and good knowledge of Adobe Photoshop/Illustrator or similar software is a plus.

· Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

· Fluent in written and spoken English is mandatory. Knowledge of any other UN official languages is an advantage.