Business Development Services Manager, Homabay Cluster, USAID Western Kenya Sanitation Project(Maternity Cover)

Based in Homabay, Kenya

Who we are.

PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.

Join us!

PSI seeks to recruit a Business Development Services (BDS) Manager to oversee the market development strategies in Kisumu while providing oversight support to Homabay Cluster region. This will entail technical support to assist businesses, private sector, and regulators to improve the sustainable management of sanitation and Menstrual Health and Hygiene services in selected counties in Western Kenya under the 5-year USAID-funded Western Kenya Sanitation project (WKSP). The program’s overall goal is to create financially sustainable, transformative, replicable, and locally owned sanitation marketplace in the target counties of western Kenya. Ultimately, the local public and private sectors should deliver products and services that customers are paying for, eliminating the need for ongoing donor support. The objectives to achieve this goal are (1) increased access to, and uptake of market-based improved sanitation and fecal sludge management (FSM) products and services; and (2) increased access to and uptake of market-based improved MHM products and services at the household level.

PSI has been measurably improving the health of Kenyans since 1989. Its approach harnesses the vitality of the private sector to improve health outcomes for clients. It addresses the most serious health challenges affecting resource-poor and vulnerable communities in Kenya, including HIV/AIDS, sexual and reproductive health, non-communicable diseases, and the greatest threats to children under 5, including malaria, diarrhea, pneumonia, and malnutrition. Sound like you? Read on.

Your contribution

a) technical support in the implementation of market-based sanitation and Menstrual health and hygiene (MHH) activities

• Provide leadership in building strategies for a sustainable and robust market to ensure an effective intersection of product offering, sales and marketing approaches, and an efficient delivery system.
• Work closely with service providers and entrepreneurs to develop viable business models for products and services and identify opportunities for value chain integration and partnerships to strengthen the market ecosystem.
• Coordinate implementation of activities on sanitation and MHH marketing in all the target counties
• Work closely with County government, private sector, community-based organizations and other organized community groups such as youth and women in increasing uptake of sanitation products and services.

b) Capacity Building

• Support in institutionalizing mentoring and coaching services in the local consulting sector or Technical Vocational Education Training (TVET) Centers.
• Build and nurture strategic partnerships with relevant stakeholders including government and private sector.
• Introducing innovative sanitation technology and facilitating access to financing options to help small businesses improve their performance.
• Coordinate trainings for sanitation service providers and actors on Market based sanitation approaches.

c) Monitoring and Evaluation

• Collaborate with Monitoring and Evaluation team to establish monitoring and evaluation frameworks to track project progress, KPIs and impact measurement.
• Conduct Market assessment and demand creation by collaborating with the marketing and communication teams to design effective campaign and outreach initiatives to increase access to sanitation products and services across the target counties.
• Together with the County Market advisors, support implementation of systems for efficiently monitoring and reporting of sanitation and MHH activities.
• Undertake regular field monitoring of sanitation and MHH activities to ascertain progress against benchmarks, utilization of resources and make timely recommendations for follow up by county USAID WKSP teams.
• Support establishment and/or strengthening of county WASH learning forums and work with respective teams and market actors to facilitate inter- county learning visits.

d)Reporting and Documentation

• Contribute to timely preparation and submission of projects technical reports for management and donors’ decision-making process.
• Support synthesis of lessons learnt documentation and dissemination of best practices.

e) Representation

• Participate in County stakeholders’ forums on sanitation and Menstrual Health and Hygiene
• Represent USAID WKSP in County sanitation and MHH inter-agency forums including Sanitation Technical Working Groups (TWG).

Any other tasks as assigned by the supervisor.

*Role does have supervisory responsibilities: The manager will further have supervisory responsibilities and will supervise the county market advisors for the Homabay Cluster (Homabay and Migori) region.

What are we looking for?

• Bachelor’s Degree in sales, marketing, business administration, or related field;
• At least 10 years’ experience, with seven years in a position with similar responsibilities in helping businesses become more viable;
• Goal focused with experience in the development, implementation, and execution of plans to grow small and medium-sized businesses;
• Understanding of Kenyan sanitation sector desirable;
• Strong negotiation skills with a demonstrated track record of working with businesses and entrepreneurs;
• Sales and marketing experience highly desirable;
• Creative thinker to see new routes to market and unique ways to develop existing opportunities;
• Knowledge and understanding of USAID relevant policies, goals, and strategies;
• Excellent diplomatic, oral/written skills and presentation abilities;
• Fluent in English (spoken and written);
• References will be required.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.