Crown Agents
This role sits with the Training and Professional Development department of Crown Agents (TPD). It involves generating revenue growth in an assigned group of countries, whilst managing key clients and pipeline management of delegate enrolments for all TPD scheduled courses
MAIN JOB PURPOSE
Generating revenue growth in the assigned group of countries, whilst managing key clients and pipeline management of delegate enrolments for all TPD scheduled courses.
Reporting to the Lead, Business Development, TPD
MAIN RESPONSIBILITIES OF JOB
Win
- Promote the full range of TPD services and capabilities to existing and prospective clients
- Establish and develop high level relationships including with partner organisations
- Meet or exceed individual revenue targets for each country within remit, alongside overall revenue and other commercial targets
- Support technical / commercial input into proposals, bids and tenders, liaising with trainers and the client
- Convert leads generated by direct marketing campaigns, product intelligence and other sources into tangible course bookings
- Production of sales and marketing documents for sales campaigns as required
Manage
- Effective management of open course pipeline, inputting of client data and creation of accurate delegate status reports
- Communication with international offices as necessary to ensure efficient management of pipeline and forecasting delegate numbers
Deliver
- Provide intelligence on buying patterns, political and economic situations, client needs and competition
Build
- Work with the Lead Business Development, Head of Training and Professional Development (TPD), and regional business development managers to establish revenue 1-3 year growth plans for an assigned groups of countries
General
- Aware of and adhere to company quality standards and procedures in accordance with Crown Agents’ commitment to working to the highest quality standards and striving for continual improvement
Safeguarding
- Be aware of and compliant with all the standards following Safeguarding procedures and policies. Promote Crown Agents’ speak up culture in order to protect the welfare of children, young people and vulnerable adults
Requirements
- Undergraduate Degree or equivalent working experience
- Proven track record in sales, client relationship management, preferably from a commercial training sales or international development/consultancy background
- Proven track record in business development, sales and/or client relationship management, preferably from a commercial training sales or international development/consultancy background
- Good commercial understanding and client management skills
- Excellent attention to detail and accuracy in record keeping
- Articulacy and fluency in spoken and written English
- Mature and calm approach to all work situations
- Ability to win the respect of very senior professionals and officials
- This job is based in Central London and attendance at the office will be a requirement for a minimum of two days per week
- Overseas travel to client countries may be a requirement (approximately 2-3 times per year)