Business Analyst

About Astound Commerce

Astound Commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss, and Crocs. With 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Commerce currently operates in 14 countries with 20 offices worldwide.

Job Purpose

Business Analyst is a key role in elicitation, analysis, and documentation of business and functional requirements, user stories, use cases and ensuring these ties directly back to business objectives

In this role you will get to

• Analyze and document new and existing business processes to validate a solution that supports project objective(s);
• Develop and manage a detailed business and functional requirements;
• Provide platform-based recommendations for site enhancements;
• Document user stories/use cases to support QA creation of test cases;
• Demonstrate a proactive approach at all levels with Developers, QA, and Client;
• Map specification and wireframes to illustrate UX/UI interactions;
• Facilitate cross-functional meetings to capture requirements;
• Manage business-related issues and action item resolution;
• Develop process modeling to illustrate end state solution;
• Manage user acceptance testing and training documents to support the completed project.

Your Skills And Qualifications

• 3 and more years of experience as a Business analyst or a similar IT role;
• Practical knowledge of SDLC;
• Experience in maintaining communication between the business and the team;
• Experience as a product owner/proxy product owner;
• Good knowledge in the single business domain, insights on several other business domains;
• Experience in working with US, UK, European customers.
• Agile (Scrum);
• Waterfall;
• Pre-sale proposal development;
• Elicitation techniques;
• Modeling and diagramming;
• Develop process models;
• Business requirements development;
• Functional requirements development;
• Development of use-cases and user-stories;
• Documents specification/wireframe;
• Non-functional requirements development;
• Requirements management;
• Change management;
• BA risk management;
• Visual representation of information;
• Solution validation;
• Communication within and outside the team;
• Customer facing;
• Time management;
• Teamwork;
• Business Correspondence (internal/external);
• Presentation skills;
• Upper-Intermediate writing and speaking skills;
• Good understanding of any of the e-commerce platforms will be a plus;
• Basic understanding of all other e-commerce platforms will be a plus.

What We Offer In Return

• Well-structured processes
• Knowledgebase of the world’s largest ecommerce delivery team
• Professional training and certifications
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Commerce?

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Commerce, and discover exciting opportunities while doing the work you love!