Customer Service Clerk

Customer Service Clerk

Great company! Great location! Great work environment!

Our client has an immediate need for someone with great customer service and data entry experience.

This is an awesome customer service job that will allow you split your work week. You will be required to train in the office and until it opens up fully, you will be able to work from home and only go in as needed.
Hours are Monday – Friday 8:00am-4:30pm.

Duties include:

Answering emails from customers within the education industry, assisting with registration for online training courses and conferences.
Processing customer payment requests and purchase orders by coordinating with the Business Office, external customers and customer districts.
Reconcile data by identifying and researching data irregularities to correct or remediate through collaboration, documentation, and presenting findings to leadership in order to resolve permanently.
Maintain electronic filing systems, draft documents and correspondence, process e-mail, and perform other general office duties.

Special Knowledge and Skills required:

Minimum 2 years of recent customer service experience, within an office environment
Proficient in the use of the Microsoft Office suite of products, including: Word, Outlook, and Excel. Fast and accurate data entry.
Skill in reviewing, comparing, and interpreting data to assist in problem-solving and troubleshooting discrepancies in records and reports
Acute attention to detail
Excellent interpersonal, communication, problem-solving, and customer service skills
Ability to work across multiple teams with tight timelines to achieve success by closing issues with results through customer satisfaction
Ability to maintain a composed, positive, and empathetic demeanor
Ability to prioritize multiple tasks, projects, ad-hoc requests, and deliver results by completing customer requests in a timely fashion
Salary $17 per hour

This is an indefinite contract job that has the potential to go permanent. It’s an excellent way to get your foot in the door with a company that offers incredible benefits and lots of holidays!

#HOUNW35#

Interested candidates please send resume in Word format Please reference job code 124554 when responding to this ad.