Fan Insight Executive

The Department

The marketing department is responsible for supporting the growth of the Club across all departments aiming to deliver award-winning campaigns, excellent fan engagement and record-breaking commercial results. The team works at a fast pace due to the nature of providing support for our commercial, brand and fan growth across all areas of the club. As the club continues to progress in all areas, this is an exciting opportunity to be part of the journey.

The Data and Insight team within marketing is responsible for the management of all 1st party data, CRM integrations, third-party enrichment data, media valuation and research tools to support not only the Marketing team, but the wider Commercial operation at Aston Villa Football Club.

The team works at a fast pace and due to the requirement to deliver insights to multiple departments across the whole year.
The Role

This is a new role and an exciting opportunity for a Fan Insight Executive to join an ambitious Data and Insight team based at Villa Park. You will be responsible for creating and delivering fan insight through the utilisation of research and multiple datasets.

You will have the ability to create and maintain existing insight reports and segmentation to enhance our fan experience, explore new commercial opportunities and support senior decision-making.
The Person

The ideal candidate will be intuitive and be motivated to act upon this; comfortable with setting and testing insight hypothesis, subsequently collecting appropriate data before interrogating and visualising it.

Ideally you will have proven experience working in a relevant research/insight-based role with demonstrable experience of supporting strategic commercial projects/processes. You will be naturally inquisitive, with a passion for understanding fan behaviours and visualising/sharing such insight.

You will be a self-starter who can take a pragmatic approach with any new initiatives. Good attention to detail is essential and taking responsibility for the accuracy of your own work. You will be an effective problem solver, with strong commercial acumen.

You will have the ability to be flexible with work duties and hours as required by the team.

As part of your application, please ensure you upload your CV and Cover Letter.

For further information, the Role Profile and to apply please go to careers.avfc.co.uk/jobs

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FAs Football Leadership Diversity Code.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club.