Associate Account Executive

Kellen is a global management and communications company serving more than 125 trade associations, professional societies, and charitable organizations representing over 10,000 companies and 100,000 professionals worldwide. We specialize in management, communications, digital strategy, meetings and events, and consulting across a diverse range of industries.

Founded in 1964 and charter-accredited through the AMC Institute, Kellen has offices in Atlanta, Beijing, Brussels, Chicago, New York City, and Washington, DC.

Kellen’s greatest asset is its employees. In order to reinforce the culture underpinning our approach to service delivery, we value diversity, equity, and inclusion across our organization. Our professionals hail from more than a dozen countries and speak more than two dozen languages. We are invested in finding, hiring, training, and promoting the very best to be #OneKellen.

This position can be filled in either of our office locations; Chicago, Atlanta, Washington DC, or New York City

What Will You Do?

Board and Committee Support

• Supports Account owners in providing leadership to and interacts with the Board of Directors and committees, attends meetings and prepares agendas and minutes as appropriate.
• Interfaces with association committees via phone, email, and in person. Provides support to client committees, including notices, scheduling, agendas, minutes and project management, enabling them to execute their missions and objectives.
• May run committee meetings and execute decisions stemming from them.

Member Programs and Services

• Works with Vice President or Account Executive in implementing programs and campaigns to attract new members and/or subscribers.
• Identifies and develops new programs and benefits to meet the evolving needs of members.
• Assists in developing membership standards.
• Assists in creating and maintaining partnerships/relationships with related industry organizations to increase awareness and grow membership.

Conference and Meeting Management

• In collaboration with Board and Meetings Manager, assists in coordinating logistics for conferences, meetings, and events.
• Supports Meetings Manager and conference planning committee in implementing a detailed project plan, and provides assistance in the coordination of event coordinators, marketing, speakers, professional technical support vendors, and local officials.

Fundraising, Marketing and Outreach

• Assists in development and distribution of association publications, including advertising sales.
• Assists Account Executive in overseeing association partnerships and coordinates relevant marketing deliverables.
• Supports grant-writing and solicitation efforts of the association, as needed.

Financial Oversight

• Analyzes financial statements and works to ensure adherence to annual budget.
• Proposes improvements to processes and offers cost containment ideas and strategies.
• Monitors compliance with association contracts and assists in negotiating renewals.
• Other duties that align with the mission and vision of the company.

Are You Qualified?

• ​Bachelors’ degree in business administration, marketing, communication, human resources, finance, or other related discipline, plus 2 to 4 years’ experience in similar capacity preferred.
• Association or non-profit experience desired.
• Demonstrated experience in supervision of professional and administrative staff and day-to-day operations of human resources activities.
• Demonstrated knowledge and experience with financial management and budgeting.
• Polished communication skills, both written and verbal, and interpersonal skills, including conflict resolution.
• Strong computer skills with proficiency in spreadsheet, word-processing, database, and presentation software applications.
• Experience with associate management software desired along with the ability to learn new software packages.
• Ability to interface with executive leadership, establish credibility and maintain effective relationships.
• Strong customer service orientation and the ability to interact effectively with staff at all levels of the organization.
• Effective planning and organization skills to effectively manage multiple client relationships/associations at any given time.
• Reliability to maintain established schedule, manage time and priorities, and meet commitments and deadlines.
• Creative and strategic thinker with the ability to set priorities based on customer needs and organizational priorities and preferences, and develop solutions to client challenges.
• Flexibility, adaptability, and the ability to effectively manage through change and transition.
• Proactive and collaborative working style.
• Ability to handle confidential and sensitive information with poise, tact and diplomacy.
• Ability to stay abreast of client industry trends and assimilate new job-related information appropriately.
• Experience working with and motivating a volunteer workforce desired.

Physical Demands

• This job operates in a hybrid office environment and the position routinely uses standard office equipment such as computers – including virtual meeting software and various communications applications – and telephones.
• Ability to perform computer work for 8+ hours a day in an office setting is required.

Travel Requirements

Travel may be necessary, up to 5-10% of the time and may be by travel by air, car, rail.

Kellen EEO Statement

Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

COVID-19 Vaccination Requirement

Consistent with Kellen’s mandatory vaccination policy, your commencement of employment is contingent upon you providing proof that you have been fully vaccinated on your first day of employment with an FDA authorized and/or approved COVID-19 vaccination. Any medical information we receive will be kept confidential in accordance with applicable law. Requests for a reasonable accommodation for exemption from this policy due to medical reasons or sincerely held religious beliefs will be subject to review by our People & Culture Department.