Paradigm Housing Group
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Location: Hybrid working- remote and High Wycombe (Just off Junction 3 of M40)
Salary: £34,037 p/a plus Excellent Benefits
Hours: 37 per week
The role: Working within our specialist ASB team supporting customers, colleagues and other stakeholders with managing and resolving anti-social behaviour cases. We are looking for someone with great communication skills and a passion for excellent service who has experience in ASB Case Management to join the team. Working via a mixture of office, remote and home-working, you will be managing a varied ASB caseload, including the most serious and complex cases. With this in mind, experience of managing ASB cases within a Housing environment is preferred.
Working with well-established policy and process, we’re looking for someone who can build great relationships with customers, colleagues, community stakeholders and partner agencies, using all available tools to bring cases to a swift and successful conclusion. You’ll need strong communication skills and an ability to develop problem solving responses to anti-social behaviour. Our ideal candidate has experience in preparing legal notices, formal witness statements and proportionality assessments, you will have the confidence and competence to represent Paradigm in court and get successful outcomes for our communities.
While we are looking for someone with specific housing sector experience in managing and resolving anti-social behaviour cases, we do have a comprehensive personal and professional development suite available to all our employees. So not only is this a great opportunity to join a high performing and specialist team at a time when you can have a real and personal impact on the future success of our business, you can continue to grow and develop yourself, building an exciting career with a growing business.
About us: We are a values’ driven, ambitious organisation. We’re Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them.
We Offer a Very Generous Package Including The Following
Holidays – 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days – subject to conditions
Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee’s contribution rate.
Annual Bonus potential
Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid
Family Friendly policies incl generous Paternity, Maternity, Shared Parental and Adoption leave, sabbaticals and more
Health Cash Plan – worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It’s free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category!
Remote / hybrid working
Up to 3 paid Volunteer days a year
Newly created modern offices collaborative offices, with free parking and charging points for electric vehicles
Car Leasing scheme (subject to conditions)
Rewards platform
Opportunities for career advancement – if that’s what you want and fine if you don’t
Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting)
We support flexible ways of working and welcome applications from all sections of the communities we work in.
Further Information
For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
To apply for this job please visit joblookup.com.