Area Support Manager – Lviv, West Ukraine

The Support Manager is responsible to coordinate the support functions at a large Area Office and off-load the Area Manager on support functions. The Area Support Manager is a member of the Area Management Team (AMT).

Detailed and full description of the role can be accessed by reviewing the Job Description

Specific responsibilities

• Advice and support Project Managers in the implementation of support related SOPs.
• Ensure strong coordination with CO-based support departments and act as the focal point for coordination of support departments between the Country Office and the Area Office.
• Ensure strong coordination with other AO-based support departments and act as the focal point for coordination of support departments among the AOs
• Contribute to strengthening the CO and Area level implementation through the creation of relevant SOPs and procedures.
• Oversee implementation of identified risk mitigation measures, including compliance spot checks in line with anti-corruption risk mapping
• Under the country office guidance, ensure compliance with Securing Supporting Documentation (SSD) SOP as well as the Country office data management system.
• Responsible for supporting resource allocation on the area level in line with Master Budget and available donor budgets.
• In line with GRM guidelines coordinate and align operational support with programme plans at the Area level, ensuring procurement plans, HR plans and spending plans for each project are in place.
• Drive the optimization of operational costs initiative on the area level.
• Lead on any structure review for area-level support departments.
• At the direction of the Area Manager and the Head of Support, participate in the investigation of allegations of suspected fraud or misconduct and produce required reports.

Skills & Experience:

• Bachelor’s degree in relevant field
• Minimum 4 years of experience working in a humanitarian organisation
• Previous experience from working in complex and volatile contexts
• Fluency in English
• Previous experience in humanitarian negotiations is considered a strong asset
• Strong context monitoring and analytical skills
• Strong networking and negotiations skills
• Resilience and ability to work in insecure environments
• Strategic thinking
• Ability to empower and build trust

Access to a Schengen visa is required for positions in Ukraine

What We Offer

• Duty Station – Lviv, Ukraine
• Unaccompanied contract
• Approximately 40% travel
• Contract length: 12 months
• Salary: Grade 8 in NRC’s salary scale. NRC offers a competitive compensation and benefits package, including R&R.

NRC is very grateful to those who have responded thus far and continue to heed to our calls for support. This is going a long way in addressing the diverse needs, priorities, and concerns currently affecting the people of Ukraine.