Adviser (Social Care)

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey.

Our Social Care Advisers provide specialist, person-centred advice to older people and their friends and family by telephone, email and video. A key role in the charity, the Advisers work with teams across Independent Age to ensure the accuracy of our public information and sharing case studies and evidence of issues affecting older people.

It is preferred that you will bring previous experience in social care advice, but we would welcome applications from candidates with alternative advice experience, experience within the social care industry, or those with transferrable skills. Full training and development to effectively and efficiently carry out the role will be provided to successful candidates.

Wider knowledge of other issues affecting older people, including welfare benefits, health, housing options and planning for later life, is also beneficial. We would welcome candidates with limited knowledge on these issues but with interest in completing training in these areas.

At Independent Age we live by our values. We are Purpose-driven; compassionate; expert; collaborative; accountable; inclusive.

We champion inclusion and celebrate diversity within and outside our charity to create a culture where everyone knows that they belong and can bring their whole self to work. We hire from a variety of backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you.

We offer two incremental salary increases for everyone joining us, one at successful completion of probation and the second on the first anniversary of starting with us.

We know that a good work life balance helps us perform at our best, so we provide support to attain this with flexible working hours and regular remote working opportunities. We also offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance and fantastic learning and development opportunities.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

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