Administrator

A market leader in credit intelligence, Reorg brings together journalists, financial analysts, legal analysts, technologists, and data scientists to collect and synthesize highly complex information into actionable intelligence. Since 2013, tens of thousands of professionals across hedge funds, investment banks, management consulting, and law firm verticals have come to rely on Reorg to make better, faster, and more confident decisions in pace with the fast-moving credit markets. A proud member of the Warburg Pincus portfolio since 2018, Reorg’s operations continue to grow rapidly across North America, the UK, EMEA, and APAC. For more information, visit: www.reorg.com

Working at Reorg

Consistent with our growth, Reorg hires innovators and trailblazers across the globe to drive our business and our iron-clad corporate culture alike. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Reorg employees enjoy competitive health benefits, a generous retirement package, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more.

The Team

Commercial Operations provides the data, tools, and processes that every employee needs to thrive in a sales environment. We provide processes, programs, and systems to minimize costs and optimize sales workflows at Reorg, as well as support the overall business with insights from sales data and reporting, pipeline and forecasting and territory performance. We partner with our Editorial teams, HR, Finance, Marketing, Product, and Technology teams in a collaborative approach that results in a high level of cross-functional teamwork and consistent communication across the business.

The Role

Based in our London office, and reporting directly to the VP of Commercial Operations, the Commercial Operations Administrator will serve as a go-to person for queries related to Sales, CS, and Marketing processes, as well as the tools used by these teams, and to field questions from and offer assistance to the wider commercial team.

What we offer

• Develop your early career at a fast growing technology company where your voice is heard
• Join a group of effective and passionate team (based in London) that fosters teamwork, open communication and innovation
• Collaborate and learn from the wider global commercial team

Responsibilities

• Manage administration tasks that ensure the smooth running of key business processes
• Tasks include data cleansing, updating Salesforce CRM, providing sales metrics, updating our TAM (total addressable market) information
• Quality checking orders/subscriptions, and identifying areas of improvement, working with appropriate teams to help implement these improvements
• Work with other members of the Operations team, Sales, Customer Success and Marketing teams to provide support in all areas of the Sales cycle

Requirements

• Excellent organizational skills, adherence to deadlines, and ability to prioritize and manage multiple tasks/projects at once
• Ability to get things done; identify areas for improvement, plan accordingly and execute the plan to completion
• Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
• Excellent proficiency in Microsoft Office Suite, including Word, Excel and PowerPoint, plus knowledge of Power BI, Google Suite, Slack would be beneficial
• Previous use and a level of proficiency in using Salesforce.com and Pardot would be preferred
• Professional demeanor required with ability to interact with many people across multiple departments

Reorg provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Reorg complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.