Administrator

Administrator – Marsh Commercial – Kendal

The company: Marsh Commercial

• Marsh Commercial is a specialist broker providing personal lines, commercial and corporate insurance solutions.
• This role sits within our PL (Personal Lines) business which offer all class of insurance products and services to individual customers

The role: Administrator

• The Administrator will be responsible for managing renewals, invoicing, producing new quotes, upselling/cross selling additional products, mid-term adjustments and handling queries from new and existing clients.
• This position would suit a junior administrator or an entry-level candidate who would like a career in insurance/financial services

What can you expect?

• The opportunity to join a growing and highly successful team working on a broad range of insurance arrangements
• A team of four insurance specialists that strives to deliver best practice, market leading service and solutions with a focus on client service excellence
• To build and maintain an excellent rapport with our clients, providers and colleagues across Marsh Commercial
• Excellent training and development with the ongoing career opportunities

What you will be rewarded with?

• Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
• Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

• To handle both new and existing customer enquiries
• To deal with administrative processes involved in new business, mid-term adjustments and renewals.
• Ensure all requests from clients are dealt with promptly, correctly and efficiently within Marsh Commercial’s regulatory guidelines for compliance.
• To ensure the production of required documentation is met within Marsh Commercial guidelines.
• Ensure all files are maintained and updated with all document, email and telephone exchanges.

What you need to have:

• Any administrative experience (ideally within insurance/FS although not compulsory)
• Ability to remain calm under pressure and be able to work flexibly when required
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• Fully Competent in Microsoft Office Products
• Strong literacy, numeracy, administration and organisational skills
• Good written and oral communication skills

What makes you stand out:

• Good administrative skills
• Relevant customer service experience ideally in a client facing role
• Keen to learn about insurance

About us

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client’s needs, is what sets us apart.

We’re also part of Marsh and McLennan Companies (MMC) – a global network of experts in risk, strategy and people. For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times.

We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients – whilst retaining the flair, flexibility and personal service that our clients have come to expect.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.

MaCom#