Administrative Assistant

• NOW HIRING*-EXPERIENCED Administrative Assistants
• Must be willing to commute to Rancho Cucamonga* Monday-Friday 8am-5pm Located onsite in Rancho Cucamonga **Please apply to post and email resumes to *[[email protected]](mailto:[email protected])* if interested*
• Description:* The Customer Service Specialists are responsible for serving as a liaison between customers, field offices and vehicle recipients. Duties include maintaining operational efficiency by managing assigned orders; maintaining communication with customers and external partners to ensure work orders are completed. Other duties include:
• Answering telephones, emails and any other communications promptly in a professional manner with a display of business decorum.
• Documenting and resolving customer complaints via telephone and email to ensure customer satisfaction.
• Coordinating daily activities and tracking order progression through provided tools to ensure timely customer service.
• Assisting with admin duties such as answering non-order specific questions from both corporate and retail customers, placing and cancelling orders as requested and disseminating email.
• Providing and recording customer quotes, retrieving, assigning and monitoring customer orders to include placing orders.
• Utilizing various transportation provider systems to fulfill customer relocations as requested, as well as tracking order progression through provided tools to ensure timely customer service.
• Assisting with driver communications in the field
• Providing special project support to all departments within the organization
• Additional Skills & Qualifications:* +Candidates must have a working printer at home and high-speed internet. *+Candidates must have their own computer/laptop ) – MINIMUM WINDOWS 10, Macbooks are OK. **NO CHROMEBOOKS.* +Experience with MS Office (Excel, Word) **Please apply to post and email resumes to *[[email protected]](mailto:[email protected])* if interested*

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.