Administrative Assistant

Position Summary

The Administrative Assistant is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Administrative Assistant processes the paperwork related to pharmacy claims for hospice patients, assists pharmacies, as needed, with submission and adjudication of claims. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.

Position Specific Responsibilities

• Receives incoming correspondence and processes as needed.
• Performs Receptionist duties for incoming calls and visitors.
• Accepts deliveries (mail, Fed-Ex, UPS) and distributes to appropriate person.
• Prepares packages, letters, and determines correct postage/shipping fees.
• Distributes pharmacy spending reports three times weekly.
• Records patient deaths/discharges in HealthTrans system.
• Assists pharmacies/agencies with claims issues.
• Blocks medications, as requested, by reversal forms from agencies.
• Monitors and updates spreadsheets for appetite stimulant forms.
• Monitors and updates spreadsheets for therapeutic interchange forms.
• Monitors and assists agencies with McKesson ordering.
• Answers incoming calls and directs, as needed.
• Performs other duties as assigned.

Education And/or Experience

• High School diploma or general education degree.
• One to three months related experience and/or training; or equivalent combination of education and experience.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our colleagues feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.