Administrative Assistant

The Administrative Assistant will be responsible for greeting visitors, driver contracts, driver invoices, daily driver calendar updates, Operation Manager Daily updates and helping the Office Manager and General Manager with any projects they need help with.

Submit your resume via ZipRecruiter or apply in person: 10900 Goodnight Lane Ste 100 Dallas, TX 75220 between Monday – Friday 9 am – 5 pm.

Responsibilities Include But Not Limited To

• Front Desk Reception
• Answer incoming phone calls and greeting visitors
• Distribute Independent Contractor Settlement Checks and any incoming and outgoing mail.
• Contracts: This entails starting them, signing, and sending them to corporate for approval).
• Ops Managers Client/Driver Updates.
• Daily Driver Calendar Updates
• Recruiting, thru Corporate Driver leads and indeed, this includes emailing and calling any incoming Driver applicants, checking In with Operations Managers of the needs of the current and oncoming clients to keep updated with any open positions.
• Assisting Office Manager with Settlement Pay Corrections/ Questions
• Drafting Operations Manager update sheets.
• Assisting Office Manager with Dedicated Driver IC Settlement invoicing during Settlement pay periods and check for any discrepancies.
• Assisting with Fuel Card Program and Independent Contractor Purchases
• Cross Train to Assist in Tracking Network Delivers and help with customer concerns

Key Points And Requirements To The Position Are

• 1-year customer service experience
• Critical thinking and problem solving
• Fast-paced environment; constant deadlines and sometimes switching tasks midstream
• Ability to thrive under pressure while delivering solutions that exceed customer expectations.
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Call center environment experience a plus.
• Good communication skills; ability to learn new software systems with training
• Bilingual English/ Spanish a plus.
• High school diploma or equivalent required.
• Able to work full-time regular office hours with flexibility to work some overtime if needed.

Diligent Delivery Systems is an industry leader in nationwide transportation and logistics provider. Our services include: Hotshot Express delivery, Stat Medical Couriers, Dedicated Driver Outsourced Fleet Management, Warehouse & Distribution Network, Over-The-Road Trucking (LTL & FTL).

Diligent Delivery Systems is an Equal Opportunity Employer.