Administration Support Officer

We are one of the largest integrated Health and Social Care providers, with an annual turnover of close to £400m, serving a population of 1.5m over a core geography of 2,400 square miles. Our portfolio of services includes mental health, learning disability and adult social care services across Staffordshire, Stoke-on-Trent and Shropshire. We provide a vast range of community services for adults and children and specialised services such as rheumatology and rehabilitation.

We have specialist mother and baby, eating disorder and medium secure forensic mental health services and contracts across the country for IAPT, addiction and some health services in prisons as well as hosting a network for inpatient mental health care for serving military personnel.

Recently, we have been shortlisted for Capsticks Award for innovation, Adademi Wales Award for Excellence in Organisational Development, Health and Wellbeing Award – Public Sector at Personnel Today Awards 2021, we were finalists for the HSJ Value Award 2021 for People and Organisational Development Initiative of the Year and we were the winners of the HR impact Award at Personnel Today Awards 2021.

Employing around 8,500 employees, we are an innovative and forward thinking organisation with an ever expanding portfolio of services. This means we can offer our employees genuine opportunities to develop their careers by gaining experience across a number of specialisms. We are a Keele University Teaching Trust with a thriving Research and Innovation Department.

The Trust works in partnership with the NHS programme ‘Step into Health’, supporting ex-service personnel into a career in the NHS.

An exciting opportunity has arisen in the Home First Stoke Team for a full time permanent Band 3 Office Administrator based at Longton Cottage Hospital.

The Home First service is an integrated clinical and care and support service that provides short term reablement intervention to enable people to maximise their independence and meet their health and social care needs within Midlands NHS Partnership Foundation Trust (MPFT).

The Home First Team are looking to recruit a highly organised office administrator who is proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word. It is vital that you have excellent typing skills and are able to cope well under pressure; you should be able to demonstrate that you have significant administration experience.

The successful candidate will be expected to provide a dedicated day to day administration service to support the Home First Care and Support and Clinical Teams ensuring all duties are provided in a timely, accurate and efficient manner.

You should be flexible, adaptable and willing to work as part of a team in order to meet the needs of the service, this will mean working outside of ‘usual’ office hours on occasions.

The ability to communicate and maintain professional relationships with work colleagues and senior post holders within the Trust is essential.

It is preferable that applicants have the ability to travel independently to occasionally support the admin teams in Newcastle and Leek if required.

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IMPORTANT INFORMATION about your application. Please read. .

The Trust treats personal data collected during the recruitment process in accordance with the Information Governance Policy. Information about how your data is used and the basis for processing your data is contained within the Trust’s Privacy Notice

• UPDATES & CORRESPONDENCE – All correspondence will be sent via email to the email address you used when making your application. Please check your email regularly. If you have selected updates by text messaging we will also correspond via this method.
• EMPLOYMENT CHECKS – If selected for interview, you will be sent an email with the details of the documentation you need to bring along with you to verify your Right to work in the UK, your identity and DBS Check. Failure to bring the documentation will delay your employment if you are successful at interview.
• REFERENCES – Please ensure you provide email addresses for all referees for the last 3 years of employment and advise of any gaps in employment. We will not request references prior to interview unless you have given permission on your application form to do so, however, if you are offered a position with the Trust, references will be requested at the point of offer and by completing this application you are giving your approval for this information to be requested.

MPFT is committed to the equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates from all areas of the community, who meet the specific criteria of the post regardless of race, gender, religion, sexual orientation, age, physical / mental disability or offending background.

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment.

The Trust has a positive attitude to employees and job applicants with mental health issues.

PLEASE NOTE: should we have a high volume of applications the Trust may close the vacancy early