Accounts Payable Supervisor

Performance Business Solutions Division of Performance Food Group has exciting opportunities for Accounts Payable (AP) Supervisors. Our growing and dynamic teams are responsible for building relationships with vendors and Operating Companies across 130+ locations at our Fortune 150 rapidly expanding organization.

The AP Supervisor has a “boots on the ground” attitude focused on team development and success. The ideal candidates will drive processes and change while fostering a collaborative culture and a team environment that spans the organization.

These crucial positions will focus on delivering effective and efficient process improvements in addition to ensuring impactful system implementations.

The AP Supervisor will consistently bring an optimistic and creative solution-based approach management style.

Functional Responsibilities

• Primary function is to supervise the daily operational activities, which includes oversight for ten + direct reports. The Supervisor will be responsible for understanding and championing team and department deliverables, and work with the team to achieve those goals. Provide supervision of daily team activities – including monitoring individual work queues, assigning work, and providing status updates, prioritization of tasks and coordination of resources, learning, understanding, and enforcing policies and procedures, maintaining desk top procedures. Ensure the daily workload is efficiently managed to meet overall expectation and deliverables. Monitor staff work and efficiency. Drive process improvements and change to increase efficiencies.
• Supervises associates to include, but not limited to staffing, training, coaching, performance management and problem resolution.
• Research and resolve issues identified. Drive effective approach to problem analysis and issue resolution.
• Monitor workflow queues.
• Ensure relevant accounts payable metrics are achieved or exceeded. Execute and monitor key metrics to measure departmental performance. Develop, maintain and communicate dashboard, and other performance tracking mechanisms. Ensure compliance of written policies and procedures.
• Identify and drive process improvement activities to reduce turnaround time, decrease number of incoming inquiries, and increase overall customer satisfaction. Drive accuracy and volume expecations.
• Foster a strong customer service relationship with the Operating Companies, Corporate and vendors in the Shared Service environment. Be an escalation point for various internal and external customers.
• Assist with special projects as requested.
• Perform other related duties as assigned.

Qualifications

Accounts Payable experience with a highly automated environment. Knowledge, expertise, or significant exposure to a major ERP application (i.e. SAP, Oracle, Lawson, PeopleSoft, etc.)