Accountability Assistant

ROLE PURPOSE:

• The Accountability Assistant shares the responsibility for the implementation of Save the Children’s Accountability to Beneficiary System. This includes reporting on all aspects of Accountability to Beneficiary standards as chalked out in Core Humanitarian Standards (CHS). The position holder will ensure setting up a robust Complaint and Response Mechanism (CRM) building on existing CRM protocols and guidelines. This will include soliciting targeted beneficiaries’ feedback through monitoring visits, hotline, suggestion boxes, Focus Group Discussions (FGDs), and any other contextually appropriate medium. Accountability Assistant will be managing Accountability Action Plan Tracker and will be producing a monthly analysis of action executions or gaps existing in follow up actions. Occasionally this role will also assist MEAL Officer and MEAL Coordinator in managing their routine MEAL tasks e.g. field monitoring, data collection and management, and conducting various types of studies.
• Essential

BA degree in an area of social development or equivalent

Fluency in local language required

Fluency in English, both verbal and written, preferred

Commitment to Save the Children values

Recommended a minimum of 2 years MEAL/program experience

Highly developed interpersonal and communication skills, and knowledge of rapport building and probing techniques

Highly developed cultural awareness and ability to work well in a multi-cultural environment with people from diverse backgrounds and cultures

Ability to work in a volatile environment and willingness to relocate as per the need and requirements of the field office.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Disclaimer:

Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents