Client Service Delivery Team Lead

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Operations is one of four services–the others are Accenture Song, Technology and Strategy & Consulting

Job Description:

The Client Service Delivery Team Lead will be aligned to our Financial Services, Banking, Insurance, and Capital Market vertical which is focused on helping clients with their operations & investment portfolios. You will be working as a part of the Lending Operations team which supports Corporate Lending / Participations / Syndicated / Agency loan servicing leveraging standard industry tool (e.g.; Loan IQ/ AFS). You will be working on debt-based funding arrangements and providing loan booking, reconciliation, loan servicing and collateral maintenance.

Key responsibilities:

Responsible for handling the Commercial Banking Loan Servicing Operations including Bi-laterals, Participation/Syndication loan functions (Agency and non-Agency) loans

Responsible for reconciliation and exception management process across areas such as General Ledger, Cash Reconciliation, and Securities.

Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.

Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function

Work within LoanIQ

Appropriately avert risk while handling cash reconciliation or any other processing

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too.

We are recognized as a global market leader in climate change and Environmental, Social, and Governance (ESG) services working with clients to reach their sustainability objectives through the application of digital transformation and emerging technologies. Our dedicated team brings deep experience integrating sustainability into strategy, operating models, processes, and technologies to deliver sustainable growth.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

Accenture’s ESG Measurement, Analytics and Performance Practice helps our clients understand their ESG performance and unlock sustainable value. We do this with the careful application of analytics, artificial intelligence and cloud computing to solve competing business problems. This helps clients enhance the accuracy, integrity and credibility of the ESG metrics to meet the needs of internal and external stakeholders. At Accenture we have established this team to harness the power of technology to amplify human ingenuity in seeking solutions across the entire enterprise and ESG Agenda. In joining the ESG Measurement, Analytics and Performance team you will drive the C-Suite agenda to address some of the key challenges facing organisations including:

How do I move beyond reporting and disclosure to embed ESG to drive performance? Who should be in charge of ESG in the organisation? What is the optimal ESG Operating Model for ESG measurement & reporting? How do I measure, monitor and mitigate physical and transition risks and comply with the numerous pending ESG regulations/ legislations?

As part of the wider Accenture team, you’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.

On our team you will:

Develop and lead high performing multidisciplinary teams, leading by example, actively mentoring others and contributing to performance management and recruitment activities

Use your judgment to solve complex and ambiguous client business and sustainability problems, bringing structure and rigorous quantitative and qualitative analysis techniques; acting and taking decisions with little management oversight

Develop knowledge of key sustainability trends and how they impact markets, financial performance and corporate strategy in order to identify key value opportunities for clients

Run Accenture’s business (including cost management, contract management, and resourcing) with discipline, rigor and integrity

Contribute to business development activities including opportunity identification/qualification and proposal development/presentation

Support practice/ community building efforts such as developing offerings, assets, capabilities, and relevant thought leadership and engage with the wider Sustainability community across Accenture globally

In this role you will:

Lead successful ESG Measurement, Analytics and Performance engagements, addressing our clients’ business challenges to deliver commercial success together with positive impacts for society and the environment on topics including:

Sustainability strategy

Future operating model and sustainability leadership

Sustainable growth and portfolio strategy

Sustainability sentiment tracking

Sustainability impact assessment and business model diagnostics

Sustainable technology and data

Real-time ESG monitoring and tracking

Sustainable finance

Sustainability reporting, analytics and modelling

Leverage your core consulting skills to understand and structure the clients’ challenges; develop hypotheses on solutions; undertake market and trends assessments and develop business cases to unlock value and enhance sustainability outcomes

Use your deep industry knowledge and sustainability expertise to advise clients on their sustainability goals and transformation

Build and develop client relationships and develop your own pipeline of work through opportunity identification/qualification, proposal development/presentation, and commercial contract negotiation

Develop and grow the capabilities of our team, acting as a mentor and coach

Develop assets, capabilities, and thought leadership and support the promotion of our business in the market

Basic Qualifications:

Minimum of 3 years’ experience with participation/syndication loan functions

People Management experience

Preferred Qualifications:

Experience with Loan IQ, FlexCube, and/or AFS

Commercial loan experience

Commercial lending and credit services

Cost optimization

Analytical and proactive skills

Quality concepts and tools

As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $56,484 – $108,399 and information on benefits offered is here.

COVID-19 update:

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equ

We are looking for experience in the following skills:

You have a minimum of 3 years’ experience in project or consulting type of work in roles connected to Sustainability Measurement and Performance topics or you have dedicated experience from ESG work e.g. as a CSO or in a sustainability team.

Expertise in green data, green technology enablement and ESG metrics definition

Carbon accounting skills

Experience in governance of ESG measurement, i.e. environmental operating model design, carbon offset strategy definition and ESG Framework selection

ESG Risk Management experience, e.g. Green Regulation experience, Carbon Risk Management

Application of recognised sustainability frameworks and guidelines (TCFD, GRI, SASB, EU Taxonomy, etc.)

Quantitative analysis and non-financial value case development

Qualitative analysis, research and stakeholder engagement

Relationship building at all levels, including with Senior Executives and C-Suite

Leadership of diverse teams in complex and ambiguous strategy engagements

Staff development and mentoring

Comfort leading presentations and workshops with large audiences

Academic Requirements:

Bachelor’s Degree in business or engineering related discipline or equivalent experience

Master’s Degree preferred

Set yourself apart:

Experience working on sustainability engagements in one or more industries which are leading the sustainability transformation including: energy/renewables; mining and metals; mobility; consumer goods and retail; financial services

Experience working on key ESG Measurement, Analytics and Performance topics including Sustainable growth and portfolio strategy; Sustainability sentiment tracking; ESG impact assessment and business model diagnostics; Sustainable technology adoption; Real-time ESG monitoring and tracking; Sustainable finance; ESG reporting, analytics and modelling; Future operating model and sustainability leadership

Strong understanding of the sustainability regulatory landscape to guide clients on how to prioritise

Extensive experience at a top tier strategy or boutique sustainability consulting firm

Experience in financial modelling, business case development and ESG tracking, reporting and modelling technologies

Experience of using digital technologies to solving clients’ complex business and sustainability problems

Confidence to articulate complex problems and solutions in a simple, logical and impactful manner and to constructively challenge team members and leadership to ensure the right client outcomes and value are delivered

What’s In It For You

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.