Academy Manager ( Saudi )

Job Title: Academy Manager ( Saudi )

Maximus is a global leading provider of government-sponsored programs, since 1975 has operated under its founding mission of Helping Government Serve the People, transforming public policy into a variety of programs that change lives. Delivering innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, cost-effectiveness, quality, and efficiency. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Saudi Arabia, United Kingdom, Australia, Canada.

Helping Government Serve the People is our mission, Maximus-Gulf in Saudi Arabia is a proud partner to Saudi Human Resources Development Fund and the Ministry of Human Resources & Social Development. We started in 2013 operating across the Kingdom on projects such as Taqat, Tamkeen, Tarahum.

What you will be doing:

The Academy Manager is the face of the Academy and must exude team leadership and aspire to help and develop other people. The role manages all operational activities of the Academy including facilities, and coordination with vendors and suppliers in addition to leading the training delivery, helpdesk, and accreditation team. As the Academy Manager, you will prepare business plans that support the operations of the Academy and adhere to the budget. The Academy is a commercial entity so you will need to demonstrate sound commercial acumen and be a broad thinker.

Key Responsibilities:

• Oversees all aspects of the Academy operations providing overall support to the Academy team
• Monitors overall compliance with Academy standards, policies, and procedures, assisting with tasks and managing and coordinating resources as needed.
• Maintains a cohesive work unit, providing direction as needed.
• Manages the performance of the Academy team, including training delivery, helpdesk, and accreditation
• Ensures competence of trainers to deliver all courses.
• Ensures quality of materials designed for delivery.
• Builds effective working relationships with internal & external stakeholders.
• Responsible for monitoring the effectiveness of training, success, and ROI through the use of various qualitative and quantitative assessment metrics.
• Supports the Skills Director in meeting budgets and forecasts, performance targets, quality assurance plans, bonus plans, technical assistance reviews, employee and client satisfaction surveys, and contract audit requirements
• Participates in weekly management meetings, communicating with members of the Academy management and cascading information to stakeholders in an appropriate manner.

What you will need to succeed:

Knowledge

• Bachelor’s Degree or higher in education or related field or extensive experience in educational administration/training management
• Computer literate – MS Office (Excel, Word, PowerPoint)
• Must be knowledgeable about traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, and simulations).
• IQA certified or is prepared to complete the certification.

Skills

• Strategic thinker
• Strong planning and organizational skills
• Excellent people management skills, organizational, written, and verbal communication skills
• Successfully executes complex tasks simultaneously
• Works as a team player as well as independently
• Collaborative
• Ability to perform comfortably in a fast-paced, deadline-orientated work environment
• Customer-focused
• Drives continuous improvement
• Flexible and adaptable to change
• Open and takes accountability
• Strong verbal and written English
• Successfully executes complex tasks simultaneously

Experience

• A track record in designing and executing successful training programs
• Proven managerial experience in the training sector