Equitable
We’re individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you’ll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Employee Benefits, Technology Strategy Team
The intern’s key responsibilities will include:
- Participate on a team that serves as a Level 2 production support with escalations from Customer Service, Distribution, and other internal teams such as Implementation and Underwriting teams.
- Understand the systems utilized, interfaces and dependencies of each system on the Employee Benefits platform.
- Work on variety of small projects involving data entry, backlog cleanups and real time requests from ticket queue.
- Use critical thinking skills to determine root cause of issue and provide a resolution plan or escalation to IT partner teams.
- Participate in working sessions with IT partner teams and/or system subject matter experts (SME)
- Contribute to resolution by providing thoughtful and innovate ideas
- Provide status updates in a timely manner when requested or proactively
- Participate in team meetings and trainings as requested
Internship Dates: June 5, 2023 through August 11, 2023
Locations: Syracuse, NY (Remote or Flexible)
The base salary range for this position is $22/hour.
- Working toward a BS in Information Systems/Management, Business Analysis, or related field
- Completion of Junior year in Spring 2023, Entering Senior year and in Fall 2023
- Experience with Microsoft product suite (Word, Excel, Outlook, SharePoint, Teams)
- Experience completing a basic SQL class
- Experience completing a Project Management class with focus on Agile methodologies
- Possess a high level of productivity, reliability, proactiveness, attendance and attention to detail
Skills
- Values differences: Recognizes the value different perspective and cultures brings to an organization.
- Applies business insights: Applies knowledge of business and the marketplace to advance the organization’s goals
- Build strong teams: Builds strong identity teams that apply their diverse skills and perspective to achieve common goals.
- Cultivates innovation: Creates new and better ways for the organization to be successful.
- Adapts and learns: Actively learns and adapts through experimentation when tackling new problems and situations, using both successes and failures to develop and learn.
About Equitable
At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at [email protected].
Primary Location
UNITED STATES-NY-SYRACUSE
Other Locations
UNITED STATES-NY-SYRACUSE
Organization
Equitable
Schedule
Full-time
To apply for this job please visit equitable.taleo.net.