Student Support Development Officer

UE06 £29,619 – £34,308 per annum

College of Arts, Humanities and Social Sciences/ School of Literatures, Languages and Cultures/ Student and Academic Services Team

Full Time: 35 hours per week

Open-ended: Permanent

We are seeking someone who is well organised, dynamic and flexible as the role is incredibly varied. The post-holder will work with other colleagues to bridge the gap between academic intervention and the welfare/safeguarding of students.

The Opportunity

Taking a proactive approach to student wellbeing and improving the student experience, you will lead the delivery of skills development, coaching, and community building opportunities for undergraduate and postgraduate taught students in the School of Literatures, Languages and Cultures (LLC). You will act as Deputy for the Head of Student Support to ensure robust systems are in place for pastoral care, and the integration of student support with student welfare and experience.

Your Skills And Attributes For Success

• HNC/HND or equivalent qualifications plus relevant work experience
• Experience delivering tailored workshops or training to a wide range of groups
• Formal coaching qualification and experience of delivering career coaching
• Experience of Higher Education, with an understanding of graduate recruitment and sector-specific employability trends
• Experience of managing other staff effectively.
• Excellent interpersonal and communication skills (written and verbal), with the ability to communicate effectively with a wide range of colleagues and external stakeholders, including senior colleagues
• Ability to work without intensive supervision, using initiative and decision-making skills, as well as working as part of a team, with a strong sense of service delivery and customer-focussed approach.
• Experience of event management (online and in-person events)
• Experience of successfully delivering work within strict timescales and budgets

Click here for a copy of the full job description

We welcome applications for this post from all qualified candidates and particularly welcome applications from members of minority ethnic groups, who are currently under-represented in the School of Literatures, Languages and Cultures

As a valued member of our team you can expect:

An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

It is expected that interviews will be held in mid-January 2023

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

About Us

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

Organization

The School of Literatures, Languages and Cultures (LLC) is one of the largest Schools in the College of Arts, Humanities and Social Sciences at the University of Edinburgh. We are an international community at the heart of the main University campus, drawing connections between people and cultures both within and beyond our School, and thriving on our place in a global festival city. Based in George Square, we are surrounded by world-class resources and collections.

Teaching and Learning

We offer one of the widest range of languages of any UK university, teaching all six official languages of the United Nations, and eight of the languages of the European Union.

Based in the first UNESCO City of Literature, we are home to the oldest department of English Literature in the UK – one of the longest established in the world – and the oldest Celtic department in Scotland. Arabic has been taught here for over 260 years.

With over 100 undergraduate programmes, many offered with partner Schools in our College, we encourage flexible, interdisciplinary learning. Our four-year undergraduate degrees are specifically designed to enable choice and broaden minds.

Our large postgraduate community comprises students on taught and research masters programmes, as well as a highly active group of PhD candidates. At postgraduate level, we are a leading centre for the study of film, including exhibition and curation, and for comparative literature, intermediality, and translation studies.

Research

LLC is home to many research centres and networks. Often highly interdisciplinary, these groups bring together researchers at all career stages with partners and stakeholders on a range of activities.

In the last Research Excellence Framework (REF) over 70% of the School’s research activity was rated world leading or internationally excellent (3* or 4*).