ExpressSteuer
We are looking for
A Sales Development Representative in order to join our Operations team.
Your mission
- Ability to analyze customer accounts and feedback to continuously improve the retention process
- Define, plan, and implement the engagement & retention strategy across all customer cohorts
- Establish an automated, targeted customer communication concept
- Maintain strong communication with customers about their tax processes
- Proactively contact active clients to enhance customer retention and provide support to your clients
Your profile
- Previous in-depth experience with customer activation, engagement and retention
- Experience in working in a demanding high-growth environment with exposure to senior level management
- Proven track record of effectively engaging with a large scale customer base
- Outstanding data-driven mindset; performance and analytics matter to you in order to build the back-bone of your engagement and retention strategy
- Self-driven attitude with ability to work in the team as well as independently
- Hands-on mentality and able to think outside the box
- Excellent communication skills in German and English. Fluency in other languages are a big plus (Dutch, Turkish, Romanian, Bulgarian, Polish)
Why us?
- Joining an experienced founding team and an open feedback culture across all departments
- Making a true impact in the fintech industry
- Experiencing challenge and developing your professional skills by taking over responsibilities guarantee a steep learning curve from day one
- Please note that we are looking for support in the Hamburg office or someone who is open to travel on a regular basis. Eligibility to work within the EU is required as well
Corporate Benefits
30 vacation days + flexible working hours, min 80% mobile work allowance, Company pension scheme, Discounts at 1500+ shops and services, strongly subsidized gym membership, Job Bike
To apply for this job please visit join.com.