Buckman
Language: English
Travel: 20% regional travel
Seniority Level: Intern
Employment Type: Part Time approximately 20 hrs./week
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp and paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and focused on building the capabilities and tools in support of this.
Position Mission Statement
To support sales growth in a specific sales territory by performing support activities that help sales associates grow sales and gain new customers in alignment with Digital Water Treatment’s strategic goals and priorities. This position proactively secures order renewals across the existing customer base and identifies/provides new customer opportunities/sales leads to field sales associates. This position assists with client retention and engagement.
Outcomes
- Growing territory revenue by:
- Assisting and conducting sales visits, presenting proposals and helping close sales.
- Gaining the customer’s buy-in by conveying the unique value of Buckman’s solution. Uses data insights to demonstrate value, help advance sales, and grow the business.
- Leveraging the Connected Prospecting platform to identify and help manage prospects.
- Using digital applications and marketing tools to provide the right solution to a customer’s need.
- Contacting the customer to ensure a positive customer experience and to maintain a strong customer relationship.
- Builds the sales pipeline by conducting outbound calls to potential customers to sell products/services and create appointments for fields sales associates.
- Creates positive customer engagement by managing and executing outbound business development activities with an emphasis on order renewals, cross-selling and upselling to the existing Buckman Digital Water Treatment customers.
- Ensures that an excellent customer experience is provided. Answers questions, follows-up on problems/issues, gathers customer feedback and ensures services are effectively provided.
- Collaborates closely with the marketing team to execute marketing campaigns to drive new business.
- Uses social media to promote the brand, engage, interact, and influence potential and current customers.
- Builds a network (internally and with customer base) to ensure that customer issues/concerns are quickly resolved.
- Working safely meeting all safety goals and targets.
Metrics
- Closed Leads
- Cust Satisfaction via customer survey results
- Appointments/Leads provided to sales
Competencies
- Ensures accountability
- Focus on Results
- Action Oriented
- Builds Strong Business Relationships
- Communicates Effectively
- Collaborates
- Customer Intimacy
- Possibility Thinking
- Being Resilient
- Nimble Learning
Minimum Requirements To Apply
- This is an internship position. To be considered for this position, candidates must be currently enrolled in a college or university.
- Aptitude and interest in a sales career is needed.
- Demonstrated sales success is highly desirable, but not required
Location: remote, home office position near the business
To apply for this job please visit jobs.jobvite.com.