Courier Operations Intern (They/She/He)

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your Work-life Opportunity

Join us and become a key member of Glovo’s Global Operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

Glovo is looking for a passionate, proactive, data-driven and hands-on professional to support our Operations Strategy & Analytics department in our headquarters in Barcelona. You will be providing both strategic thinking and analytical skills to help build excellence in Operations.

Be a Part Of a Team Where You Will

• Provide analytical support to the team of 25 countries, regional and local teams throughout deeper understanding of Glovo’s operations model
• Analyze data to identify trends and build successful implementation strategies for our on-demand operations
• Translate business queries into quantified & insightful reporting and KPIs to assess performance and determine the effectiveness of the implemented initiatives
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Understand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)
• Evaluate strategic opportunities, performing a broad range of quantitative analyses and A/B tests
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have

• Bachelor in Engineering, Math or any technological domain
• Passionate about analytics: you enjoy deep diving into problems to find the root cause
• Problem-solving skills: no problem is too small or too big
• Excel / Google Sheets proficiency
• Proficient in SQL and Python
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview
• Exceptional verbal and written communication skills (English is a must)
• Proactive, organized, and hooked with details
• An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Online therapy and wellbeing benefit
• Discounted gym memberships
• Paid internship

What You’ll Find When Working At Glovo

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/