Surgery Scheduler

Company DescriptionSince its founding in 1967, OrthoIllinois has grown dynamically to become one of the leading bone and joint centers in northern Illinois. Our university-quality care delivery is founded on a one-stop, multi-specialty philosophy.Benefits available at OrthoIllinois:Company sponsored Medical, Dental, Vision InsuranceCompany paid Life insurance and additional Voluntary Life availableCompany paid Long and Short Term Disability Insurance401k with company match and profit sharingEmployee Assistance ProgramGenerous paid time off program and holidaysCompany paid wellness programEmployee appreciation events throughout the yearDiscounted cell phone service and discounts with local vendorsJob Purpose:Utilizes of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Surgery Scheduler must schedule office based and hospital procedures consistent with the patient’s diagnosis and procedure request. Also requires scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to providing accurate, timely, and responsive paperwork.Primary Duties and Responsibilities:Schedules office and hospital based medical procedures following provider protocol and established process based on patient needs and surgical locationOrders and monitors preoperative testingFaxes history and physical requests to Primary Care Physician and specialistsCoordinates with the materials department to ensure all necessary equipment will be onsite for office and hospital based procedures including scheduling with anesthesia groupsEnsures appropriate coordination with other hospital departments when special surgical needs occurProvides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patientsAnswers calls from office staff, physicians, and anesthesiologists and assists with questions or requestsConfirms patients schedule with all offices and patientCompletes monthly reports and compiles data for the state reportingNotates insurance information and verifies the information matches the patient’s insurance cardPublishes and distributes a daily surgery schedule and surgical log for all departments concernedFiles, collects, and organizes pre and post operational data for referenceCompetencies: Comprehension: Understands and applies detailed instructions and factual information in oral, written and/or diagram formJudgment: Acts with the patient’s best interest making timely and informed decisions in complex situations; accepts responsibility to maintain patient confidentialityTechnical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area; is sought out as an expert to provide advice or solutions in his/her technical area.Planning and Organizing: Manages a high volume of tasks at one time, prioritizing workload while maintaining a high level of attention to detailInitiative / Independence: Works independently with little needed direction taking responsibility for own time and effectiveness. Proactively recognizes opportunities to contribute, recommends and implements process improvementsTeamwork: Actively works with others towards shared goal. Encourages co-operation. Aware of the needs of others and responds flexibly. Shares information and supports other team members. Seeks opportunities to develop othersAttention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficientlyAdaptability: Maintains composure in a fast-paced environment, managing changing priorities and adjusting response appropriately to achieve goals; responds to change with a positive attitude and willingness to learn new ways to accomplish work activities and objectives.Decision Making: Collects and reviews relevant data before acting balancing risk and rewards of options, encourages input from other subject matter experts, able to adjust opinions and recommendations based on new information, and objectively evaluates decisions after they have been made.Problem Solving: Analyzes data to understand root cause and solves problems with multiple variables, both predictable and unpredictableOrganizational Culture:All OrthoIllinois employees focus on service by putting the mission, vision, and value statements into practice and using the guiding principles of Compassion, Respect, Trust, Integrity, Innovation, Education, Fiscal Responsibility, Practice Independence, Accountability, and Empowerment to direct their interactions and decision making. Employees promote and model the service standards to create lasting impressions, extraordinary moments, exceptional on-stage experiences, and meaningful and compassionate connections.Education and Experience Requirements:High School Diploma or GEDA minimum of 2 years of experience performing similar tasks preferredWorking knowledge of Microsoft and Google SuitesPrevious experience using EMR’sEnvironmental/Working Conditions: Working environment is in an office/clinic setting.Additional InformationAll your information will be kept confidential according to EEO guidelines.This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve