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Fiserv

Document current business processes and assist in identifying best practices and process improvements
Facilitate business/application related requirements discussions
Document stakeholder input in defined deliverables
Identify and escalate issues
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Leading ongoing reviews of business processes and developing optimization strategies
Performing user acceptance testing
Updating, implementing and maintaining procedures
Serving as a liaison between stakeholders and users
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
This position reports to the Senior Business Consultant. Must be able to organize and manage simultaneous tasks in a busy, challenging project environment