Red Dot Recruitment UK Limited
You’ll spot opportunities to promote amazing products and services that customers aren’t taking advantage of – and explain exactly what there is to love.
You have the freedom to be creative and think out of the box to get a resolution for all customer queries. We want you to have great interactions and conversations with our customers ensuring you are resolving things first time; you will have access to a vast bank of knowledge, tools and systems which will support you achieve a resolution for our customers.
You won’t need any technical knowledge – we’ll teach you everything you need to know about how to deliver the best customer experience.
Working from home approach
We understand that work is something you do, not somewhere you go. That’s why we strive to provide a flexible workplace where you can enjoy a combination of working from home and office-based working.
After your 4-week full time induction, which will be based in our office, your working week could look something like this: 2 days a week in the office and 3 days a week working from home.
The must haves
To Be Considered, You Must Have The Following Experience
Living in Northern Ireland
6 months minimum in a customer facing role – face to face or over the phone
Be comfortable working in a fast-paced environment where the customer always comes first
You’ll be passionate about building great relationships with our customers
Enjoy working towards targets
Be adaptable to change and flexible in your approach
Have a positive attitude and a willingness to learn
What’s in it for you?
We know that benefits mean so much more than the ‘stuff’ we can give you, so we offer a wide range of support, rewards, and tools – all focused on helping you to prioritise what really matters.
All work and no play just aren’t our style! We’re already planning our future ways of working, for when life becomes a little more normal again. We’re constantly evolving our approach to enable you to find a great work life balance.
You’ll find the full list of benefits on our careers site, including:
Basic salary of £21,420 per annum
25 days annual leave, plus bank holidays and your birthday off every year!
You’ll work 37.5 hours per week 5 days out of 7 on rotational shift patterns between Monday to Sunday 8am – 9pm.
You can work from the comfort of your own home – This is a fully remote role
We will provide you with the necessary computer and kit to get you started, with no expense to yourself
We will provide you with fully paid training is included to prepare you for this role
Offer you a monthly bonus of up to £650
28 days paid holiday a year and one extra day for every year of service
Fortnightly pay
Access to a range of leadership programmes
A substantial discount on a TV and broadband package from a leading television provider
Support all the way through you career
pension scheme
What Will Happen Next
Choose apply now to send your CV to Red Dot
Your application will be reviewed
If successful, someone will be in touch within 24 hours – keep an eye on your emails!
Good luck! – we can’t wait to hear from you
About Us
We do things differently here. We really care about our candidates and want to provide everyone with the best experience possible. At Red Dot, all our recruiters are passionate about placing you in a role that not only fits with your skills and experience, but also with your career goals. We are different because we carry you through the whole process, from beginning to end and every day we receive positive feedback about how we have helped transform people’s careers. We know that looking for a new job is one of the biggest decisions that anyone makes in their life, so we want to help you make the right one.
Interested? Click APPLY below or email your CV to
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