Summer Intern (Escrow Analysis & Tax Disbursements)

Job Description

YOUR LIFE’S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important To You Is Important To Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we’re looking for team members who are passionate about our mission—making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America’s Best Employers
• Newsweek Top 100 Most Loved Workplaces
• 2021 People Companies that Care
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Fortune Best Workplaces for Millennials
• Computerworld® Best Places to Work in IT

Basic Purpose

The Escrow Analysis & Tax Disbursements Department is jointly focused on providing an exceptional member experience via the processing and performance of tasks related to escrow accounts and balances.

In accordance with RESPA Compliance guidelines, the Analysis team performs quality control on loan data obtained from the mortgage loan documents received at closing, as well as regularly reviews accounts to ensure escrow collection is sufficient for outstanding tax and insurance coverage. The Tax Disbursements team ensures the timely payment of real estate property taxes according to all applicable policies, procedures and regulatory requirements in addition to interfacing with attorneys, trustees, members and other NFCU departments to investigate and resolve tax related issues.

The selected intern will be trained on the aspects and responsibilities of the Analysis & Tax Specialists. The individual should be a quick learner who is able to leverage data to increase efficiency and navigate tax scenarios that vary in complexity. Additionally, the individual should be detail-oriented with a desire to elevate the membership experience.

• A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter” button during your application.

Responsibilities

• Conduct workforce capacity reviews and create forecasting models geared towards streamlined

processes and increased efficiency

• Collaborate with specialists and department leadership to address and resolve escalated

membership queries related to escrow balances and tax issues

• Audit existing procedures to ensure that the business unit is compliant with regulatory and

investment requirements

• Prepare end-of-internship summary containing result-based recommendations in the areas of

Risk Management, Strategy Efficacy, and Membership Experience

Qualifications

• Must be pursuing an undergraduate or higher degree from an accredited college/university
• Experience with data entry and /or analytics
• Ability to interpret and apply instructions and procedures
• Excellent verbal and written communication skills
• Strong attention to detail and ability to work accurately with data and numbers
• Familiarity with PCs and Microsoft Office Suite products such as Word, Excel, and PowerPoint

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $15.00 – $30.10 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Posting End Date: 12/31/22

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.