Digital Product Owner

Do you have experience of working as a Digital Product Owner?

Do you want to work for a growing business, passionate about providing the best experience for our customers?

If so, why not join us on our Digital journey at VetPartners?

2022 will be a huge year for our Digital Transformation and we’re recruiting a Product Owner to work within our Digital team.

Joining our team means you’ll play a crucial role in advancing our digital capabilities and building a brand-new customer experience.

You will lead the creation and development of key products for VetPartners in a truly agile environment. You’ll put yourself into the shoes of multiple customer segments to provide vision and solutions that meet their needs and requirements.

As a Digital Product Owner your areas of focus will include:

• Taking ownership and accountability for multiple product projects
• Working closely with third party contractors to deliver in scope, on time and in budget solutions
• Communicating with development teams to share product vision and priorities
• Developing an agreed set of priorities and backlog in line with VetPartners priorities
• Implementing and monitoring delivery timelines across departments
• Assessing VetPartners competitor’s offerings and pinpointing opportunities for differentiation
• Regularly communicating progress on projects and deliverables to the VetPartners leadership team
• Undertake further research to refine specific target audience’s needs through engagement with customers, and user groups
• Work closely with software development as part of an agile team, assisting in the creation of detailed feature requirements that can then be refined and estimated ensuring a high-quality technical solution is delivered
• Working closely with the Programme Director, Project Mangers, Marketing, and other key stakeholders to ensure the smooth operation and delivery of technology.

About You:

• Proven experience overseeing all stages of the product development lifecycle
• Capable of leading and motivating others whilst working cross-functionally
• Excellent communication and interpersonal skills, both written and verbal
• Pro-active, a problem solver who is focused on business solutions
• Customer focused and commercially aware, able to manage ambiguity and achieve results
• The ability to research, analyse, problem-solve and reason logically within tight and conflicting timeframes
• A degree in computer science, computer engineering, or a similar field
• An understanding of design quality standards
• Additional qualifications, such as SAFE Product Owner certification or PSPO certification, are an advantage.

About Our Benefits:

• Competitive salary
• HealthShield – a health cash plan that can help you budget for your everyday health needs and give discounts with other supermarkets and other retailers
• Professional membership – we will pay your fees for professional membership
• The opportunity to buy and sell holiday relative to a standard of 25 days holiday plus Bank Holidays
• Personal discount for your pet’s insurance, food, and medicines.

Location: Flexible/hybrid working options, with regular travel to our York Central Support Office.

A little bit about us:

Established in November 2015, VetPartners is made up of some of the UK’s most respected and trusted small animal, equine, mixed and farm practices.

Led by Vets, VetPartners has more than 7,000 employees working in around 550 sites across the UK and from its headquarters in York.

VetPartners encourages its practices to embrace their independent spirit, while supporting them by investing in people, facilities, and latest technology so they can provide an outstanding service.

If this sounds like the role for you, we’d love to hear from you.