PwC Hungary

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS – Internal Firm Services – Other

Management Level
Director

Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Support team to disrupt, improve and evolve ways of working when necessary.
Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
Identify gaps in the market and spot opportunities to create value propositions.
Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
Create an environment where people and technology thrive together to accomplish more than they could apart.
I promote and encourage others to value difference when working in diverse teams.
Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
Influence and facilitate the creation of long-term relationships which add value to the firm.
Uphold the firm’s code of ethics and business conduct.

PwC IT Services (US) LLC, a member of the PricewaterhouseCoopers network of firms, provides technology services to other PwC member firms. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
10 year(s)of progressive roles leading IT operations quality control, process improvement, and compliance or leading IT transformation that include operations, policy, and business strategy.

Preferred Qualifications:

Preferred Fields of Study:
Information Technology, Computer Systems Analysis, Management Information Systems, Systems Engineering

Certification(s) Preferred:
Project Management Professional (PMP) or Certified Scrum Master (CSM)

Preferred Knowledge/Skills:
Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the planning and building of information technology-related application and infrastructure services across a global network of professional services firms emphasizing global technology needs in various IT technical areas including the following areas:
• Understanding the technology function and service methodologies from a technical and operational perspective and how technology fits into the firm and network strategy as well as strategic technology programs;
• Using strategic management and delivery methodologies to drive an agile delivery culture to organize, plan and carry out complex assignments and messaging in global organizations;
• Utilizing business skills such as financial, resource, vendor, planning and issue management to solve critical and strategic business technology issues;
• Identifying and resolving complex issues and risks while balancing conflicting leadership guidance and interests with diplomacy and recognizing circumstances that require escalation;
• Possessing written, oral and listening skills with the ability to influence sponsors and stakeholders;
• Driving strategic problem identification, definition, alternative/option definition, and taking decisive action to achieve program objectives in alignment with organization and firm strategy;
• Leading the tactical, financial, and strategic outcomes of the organization based on delivery and operational needs of the program;
• Coaching and developing a team, including staff selection, engagement, development, retention, and performance;
• Possessing experience in virtual leadership of international resources/teams delivering to globally diverse stakeholder groups;
• Leading highly visible complex strategic program activities, bringing current knowledge and future vision of technology, processes, and industry leading practices as related to business requirements and industry trends;
• Understanding of the formation, facilitation and execution of governance and decision making bodies at the leadership, functional and operational levels;
• Leading assigned programs including cost management, schedule management, scope strategic program planning, efficient management, and profitable execution;
• Developing and managing in accordance with strict annual budgeting protocols including holding leaders accountable for budget overages and advising senior leadership as needed;
• Working collaboratively in a dynamic, ambiguous environment with multiple competing priorities which requires self-motivation, discipline, organization, and a high attention to detail;
• Maintaining relationships and channels of communication with business sponsors and technology leadership including collaborating with senior level staff/partners in other departments and lines of service throughout the firm;
• Utilizing industry specific knowledge and converting to service improvement opportunities yielding quantifiable results;
• Utilizing IT Service Management industry-leading practices (ITIL);
• Demonstrating operations control quality and process improvement systems (ISO 9000, SEI CMM, Six Sigma, etc);
• Demonstrating Technical security operations and information security standards example: ISO 17799 security standard;
• Validating solution designs/architectures and building on compliance with mandatory standards; and,
• Creating an atmosphere of trust, leverage diverse views and coach staff to encourage improvement and innovation.

This is a U.S. based role and PricewaterhouseCoopers IT Services (US) LLC does not intend to hire external job seekers who will need, now or in the future, PricewaterhouseCoopers IT Services (US) LLC sponsorship through the H-1B lottery.

For applicants resident in CO

Compensation range: $180,000 – $292,500 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual’s skills, experience and qualifications.

For Applicants Residing in New York City or Westchester County, NY

Compensation range: $205,000 – $333,500 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual’s skills, experience and qualifications.

All qualified applicants will receive consideration for employment at PricewaterhouseCoopers ITServices (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PricewaterhouseCoopers ITServices (US) LLC is proud to be an affirmative action and equal opportunity employer.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado,Compensation range:$180,000-$292,500 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual’s skills, experience and qualifications.

We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our employees and their families. We offer medical, vision and dental coverage, and health savings accounts;mental health support, family and caregiver support , time off to relax and recharge through our paid holidays, firmwide extended holidays, vacation and family and personal sick time; and a retirement savings plan with Roth features.

To apply for this job please visit pwc.wd3.myworkdayjobs.com.

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