5F7865B4 F8A9 4A32 A265 F02CD3CB5C21 Customer Service Representative

Customer Service Representative

CORT

Overview

Do you have experience in customer service or administrative support? Are you looking for an opportunity with a stable company that invests in their employee’s growth? Join our team!

CORT is a Berkshire Hathaway company that has been in business for over 50 years. We are the nation’s leading provider of transition services, providing furniture rental solutions to customers in their homes or offices, and at trade shows or events. Customer service excellence is at the core of all that we do at CORT. We look for and hire people who understand how to provide excellent customer service, are passionate about making a difference in our customers’ lives and go the extra distance for every project, every time.

Pay $15.50 / hour

Schedule Monday-Friday 8am-5pm

Responsibilities

The primary purpose of this position is to provide customer service and administrative support to CORT’s locations nationwide.
Resolve customer issues/requests via phone, email and support cases
Process customer requests for furniture pickup
Process daily transactions for billing and inventory accuracy
Daily adjustment processing
Managing and Processing Customer Credit Card Payments
Pro-actively generate Customer buyout proposals
Credit releasing of new accounts
Support general and national collections teams

Qualifications
1+ year Customer Service or Administrative Support experience
Experience with Mircrosoft Office products, specifically including familiarity with excel
Ability to communicate effectively
Ability to work as part of a collaborative team
Ability to multi-task

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Additional Information

Compensation & Benefits
Hourly pay rate; weekly pay
Promote from within culture
Comprehensive Health Insurance (Health, Vision, Dental)
401K with company match
Employee Discounts
Paid holidays and time away from work

About CORT

CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation’s leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT’s breadth of services.

CORT offers opportunities for career development, professional growth, a competitive salary, monthly commissions, a comprehensive benefit plan, 401(k) and Profit Sharing, educational expense reimbursement and employee discounts. We provide extensive training and many tools and resources to support a new employee.

For more information on CORT Business Services, please visit our website at www.CORT.com.

CORT conducts background checks and MVR checks (if applicable) as a condition of employment. CORT also participates in the E-Verify program.

EEO/AA Employer/Vets/Disability

Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.

 

To apply for this job please visit apply-cort.icims.com.


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