HCL Technologies
Responsibilities Design, Implement, Manage and Maintain Windows Infrastructre in On-premises locations and Public Cloud
Design, Implement, Manage and Maintain VMware vSphere Virtualization Environment
Identify Automation opportunities and adopt automation to improve operations efficeincy
Work with Archtiects to maintain standards and implement new solutions
Work closely with the systems engineering teams to ensure that the needs of the organization are being met
Advise of service & performance enhancements available through new products or upgrades
Manage and Maintain VMware vSphere Virtualization, vROPS, VCF Environment
Manage and Maintain HyperConverged VxRail and Nutanix
Business relationship management with various business segments/ Units
Skill Requirements Expert in VMware SDDC, vSAN, vROPS, VCF
Strong hands on experience on HyperConverged Solution VxRail and Nutanix
Deploy Virtual Machines and use Clones , Snapshots , Templates
Strong knowledge on SRM
Strong Knowledge of Windows 2003/2008/2012/2016/2019 Server and trouble shooting skills;
Proficient in managing File and Print Servers
In-Depth knowledge of DHCP servers designing and planning
Should have good working experience on RAID management and Array controller.
Should have good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing
Knowledge of Windows Registry, including knowledge of modifying system
Good working experience on monitoring, Backup, Antivirus, Compliance, Diagnostic Tools
Should have worked with OEM hardware (DELL/Cisco/HP/IBM/Chassis), & remote connectivity tools
Should have worked on Azure Iaas Infra
Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
Scripting skills – batch, PowerShell, Python, Ansible etc.
Expert in more than one patching Tool (WSUS & SCCM/Big Fix) & antivirus tools
Good documentation skills
Should have a great customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL s value and its methodology
Years of Experience 8+
Certification Requirement MSCE/VMware Certified & Cloud Certified as an Added advantage
Education Requirement Bachelors Degree Required, Masters Degree Preferred
To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
To apply for this job please visit careers.hcl.com.