Outreach Worker – Adana

Post Title: Outreach Worker

Location: Adana

Closing Date: 31-08-2022

No. of Vacancies: 3 vacancies

About SENED

SENED is an independent non-governmental and non-profit organization established in 2013 and registered in Turkey with the number 27-15-175. SENED was established by a group of humanitarian and social activists in responding to the Syrians suffer since 2011. SENED has become specialized in working with and supporting people with special needs since 2015 due to the realization of the tremendous tragedy that people with special needs live in Syria through periodic visits to their places.

Job Responsibilities

Based in Adana, the “Outreach Worker” is under the line management Project Manager. He/She will be responsible to:

• implement case management & outreach activities for project beneficiaries in Adana, and update service mapping

Key Activities/Tasks/Duties

• Implement case management services through assessment, case planning, case implementation, follow up and case closure through regular case committee meetings
• Work with the team in the organization and externally to identify and register individual cases requiring protection intervention in the field and/or through community center visit
• Implement individual information counselling for beneficiaries during their visits and calls, and fill the pre-post testsUndertaking rapid and detailed assessments of beneficiaries
• Identify protection cases and follow up until case closure
• Accompanying beneficiaries for referrals etc. if necessary
• Supporting the service mapping and keeping service map updated
• Attend coordination meetings with other organizations
• Reporting and assisting Case Management Officer for project reports
• Support to record registered cases in the database in a timely manner and update information as necessary and ensure that progress is updated in the database
• Ensuring accurate, timely and secure data entry of all the cases and maintain highly organized CM hard copy files
• Implementation of outreach for information dissemination regular and innovative ways
• Support and promote the standards outlined in the Code of Conduct and associated policies to project team
• Representing organization when needed professionally
• Perform any other tasks related to the program when required

Required Qualifications (Education/Languages/Work Experience):

Essential

• Bachelor Degree in Special Education, Psychology, or any other relevant fieldç
• Minimum of 1 year of proven experience in a similar position
• Fluent in the Arabic and Turkish language

Desirable

• Intermediate level in the English languages
• Experience working with Persons Living with Disabilities
• Experience in humanitarian work and principles

Technical Competencies (TC):

• Advanced knowledge in case management.
• Advanced knowledge in protection principles
• Basic knowledge in report writing
• Basic knowledge in Excel & Word

Core Competencies (CC):

• Accountability.
• Communication
• Planning and organizing
• Creativity
• Stakeholder Orientation.
• Teamwork
• Commitment to Continuous Learning
• Technological awareness

Child safeguarding Policy

Child abuse in all forms is unacceptable to SENED, which recognizes its responsibility to protect children from harm in all areas of its work. SENED is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

Discrimination, Abuse and Harassment Policy

SENED expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. SENED employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside SENED.