Operations Manager- Fire Fighting

Operations :

• Ensuring all operations are carried on in an appropriate, cost-effective way.
• Developing the SOPs and ensuring the compliance and adherence of it.
• Preform quality controls, evaluate risks, and monitor KPIs.
• Improve operational management system, process, and best practices.
• Formulate strategic and operational objectives including expense forecasting, manufacturing variance accounting, analysis and reporting and operational strategies.
• Manage and analyses monthly performance results, key performance results, and operational metrics to ensure alignment with business objectives and initiatives.
• Tracking operational costs toward maintaining profit margins.
• Analyzing and maintaining operational data and monitoring product inventories.
• Developing company policies, processes, standard etc that aligns with overall strategies and monitor its adherence.
• Examine financial data and use them to improve profitability.
• Report on operational performance and suggest improvements.
• Oversee inventory check and warehouse efficiency.

Quality:

• Develop and enforce quality assurance measures.
• Identify the ways to increase quality and customer service. Co-ordinate costumer service operations and find ways to ensure costumers retention.
• Ensuring positive client, supplier, and vendor relationship.

Budgeting & Cost Control:

• Oversee the budgets and forecasts. (Should have keen eyes on budgets and budgetary changes).
• Create and implement a spending control process and managing overheads for facilities.

Additional General Responsibilities:

• Helping the organizations processes remain legally complaint. Ensure compliance with local and international laws.
• Supporting all functions of the business and ensuring the staff working on processes are happy and operating efficiently.