Practice Manager

Due to recent movements, we currently looking for a Practice Operations Manager here at Primary Care Knowsley – if you love growth, flexibility and the chance to work in a really people focussed, progressive environment – keep reading.

Our Management team have worked hard over the past months to transform Primary Care Knowsley into a purpose led organisation with People at the heart of our decision making. We are now in full flight but we still have lots to do to realise our ambition to become an Employer of Choice. With a focus on developing internal talent and accelerating our D&I agenda, we are hiring a Practice Operations Manager to expand our internal capabilities. We want to offer you a great salary, a chance to work with some amazing, incredibly smart people and the opportunity to work in a really supportive and people-focussed environment. You’ll benefit from flexibility and have progression opportunities because we are fast growing within an industry that needs shaking up.

Who is Primary Care Knowsley?

Primary Care Knowsley (PCK) is a collaborative of 6 NHS GP Practices operating from 12 locations across Knowsley, Merseyside. In the last few years, we have grown the business by over 100%, so now is a great time to join us. We’ve already laid the groundwork and now, we are on our way to building something really special. We have big ambitions for Primary Care Knowsley; we want to make a difference for patients through the delivery of better health and care services in Knowsley and we want to take an active role in shaping the future of general practice, we want to make Primary Care Knowsley the best place to work for our people by leading by example and encouraging innovation, creativity and opportunity for personal development amongst all our colleagues.

The organisation now has a strong identity with its existing employees as an employer of choice after several months of implementing improvements in partnership with its Practice Managers, Engagement Representatives and staff.

Where do you fit in?

Primary Care Knowsley is committed to its core value of being welcoming to all. It has an equality action plan in place to ensure all staff, regardless of protected characteristic are welcomed, retained and developed. As a dual-site Practice Operations Manager, you will join our close-knit, friendly team within two of our practices and you will be responsible for service improvement and delivery of key targets across the full range of clinical and administrative areas within the practice. You will be an excellent people and operational manager who will be responsible for undertaking a wide range of managerial duties to assist your team and you will act as the focal point of contact for liaising with MDT team members as well as other health professionals and staff within the practice. You will have the opportunity to work in partnership with staff and other managers, to have a voice through various mechanisms, and you will be encouraged to contribute your experience, expertise and ideas to improve patient and staff experience and engagement.

Requirements

You should join us if you have:

• A minimum of 2 years’ experience as a Senior Administrator/ Deputy Practice Manager within general practice and looking to take your next career move.
• Experience of leading a team, with the ability to form strong stakeholder relationships at all levels.
• A high degree of personal organisational skill as well as a systematic approach to problem solving and planning as you will be responsible for the smooth running of the practice.
• Resilience to change – we are a fast-moving business with ambitious targets.

Primary Care Knowsley is committed to the promotion and progress of all colleagues and would encourage colleagues to discuss with their line manager prior to applying for another role.

Benefits

Salary of £28,275 per annum

Contributory pension

Diversity public holidays

Bereavement leave

Wellbeing Scheme

24/7 GP remote support

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