We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description

This remote position will be located in the Charlotte area

What You’ll Be Doing

You’ll be joining CIBC’s Identity – Security, Governance & Tools team within the Identity & Remote Access group. As an Identity Cloud Engineer, you will provide subject matter expertise for critical Enterprise services while leading projects/initiatives as they relate to the design, implementation and support of major infrastructure technology. You’ll support end-to-end project implementation. You’ll collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience. You’ll build and maintain strong relationships with Information Security, Solution Design, Enterprise Architecture and other teams, while owning, maintaining and driving assignments to completion.

The Identity – Security, Governance & Tools team is accountable for Engineering, Operational Support & Service Ownership of CIBC’s Enterprise Identity infrastructure. This includes services such as Active Directory / Azure Active Directory, SSO services (Azure SSO, PingFederate), Multifactor Authentication (Azure MFA, RSA), Directory Synchronization services such as Azure AD Connect, Conditional Access Policies, Defender for Identity & Identity Protection, File Services Governance (Varonis DatAdvantage & DataPrivilege), to name a few.

The selected candidate will bring subject matter expertise, knowledge and experience engineering/designing, building, testing, deploying and providing 3rd level support of Azure services associated with a Zero Trust strategy – namely Azure MFA, SSO (OIDC, SAML, OAuth), SPNs, Graph API, SSPR and conditional access policies. Subject matter expertise of PingFederate, and experience leading migrations of SSO connections from PingFederate to Azure AD SSO, is a plus.

This role requires someone with strong solutioning, problem solving, organizational and time management skills. You will be responsible for providing level 3 support and analysis of technical issues, service outages and questions when they are escalated to you. You will be accountable for improving & maintaining production infrastructure services, collaborating closely with Operations Specialists and others inside and outside of your team to deliver on time and on budget. You will also provide consulting, guidance and support for other base and project related work.

At CIBC we enable the work environment most optimal for you to thrive in your role. This remote position will be located in the Charlotte, NC area.

How You’ll Succeed
Leadership – Provide technical leadership and best practices to infrastructure teams. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements. You’ll manage multiple concurrent objectives, projects, groups or activities, using effective judgment in prioritizing and time allocation.
Solution Design & Execution – You’ll design, develop and test emerging infrastructure and Identity & Access Management (IAM) solutions. You’ll provide senior level consulting in identifying and solving complex and highly critical issues, engaging vendors when necessary.
Remediation – Lead remediation efforts for critical security issues and vulnerabilities across multiple services & platforms, working closely and fostering close relationships with our Information Security partners. You’ll analyze data and services to identify opportunities for improvement in functionality, quality and validity, and recommend solutions that may cross multiple teams, functions, processes and platforms.

Who You Are
You can demonstrate experience and subject matter expertise in designing, building, implementing and supporting Azure MFA, SSO (OIDC, SAML, OAuth), SPNs, Graph API, SSPR and conditional access policies, with knowledge and understanding of how these services all play a role in developing a Zero Trust strategy. Well-developed oral, written communication and presentation skills are a must.
It’s an asset if you have: Existing knowledge of CIBC processes, standards and change management requirements; Experience producing strong technical documentation; Experience in a variety of roles/teams including, but not limited to, Operations, Engineering, Architecture & Security; Experience with scripting / automation (PowerShell) and other Identity services such as Active Directory, Radiant Logic Virtual Directory Services, AirWatch Directory Services, VMWare Identity Manager anCertificate Management.
You have a degree/diploma in a related discipline.
It’s an asset if you have experience with Agile methodologies.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You are able to build healthy working relationships and partnerships with clients, vendors and peers.
You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making. You can demonstrate experience and knowledge of approaches, tools and techniques for anticipating, recognizing and resolving complex technical problems.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training
Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

Conduct and Culture Risk

Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.

As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:
Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls
At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals
Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings
Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls, and where applicable, assist in the resolution of same
Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders
Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution

What You Need To Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

NC-North Carolina – Virtual

Employment Type

Regular

Weekly Hours

40