Junior Business Program Management

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Customer Success: Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

We are looking for a Business Program Manager (BPM) to drive our Microsoft Education Open Workshop motion as part of our Unified Support offering. In this role you will establish, orchestrate and execute the workshop planning by working closely and effectively with cross-functional internal stakeholders. You will drive team accountabilities and support planning, performance tracking, and – where necessary – initiate remediation efforts with the team to achieve the fiscal year Key Performance Indicators. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies.

Join our team and be one who empowers people and supports companies in their Digital Transformation! When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.

Responsibilities

Responsibilities

• Orchestration of hybrid and remote workshops while ensuring process adherence and compliance
• Vendor and invoice management as well as service improvement and feedback evaluation
• Tracking of success criteria, performance metrics and overall effectiveness of the program
• Responsible for budget planning and adherence as well as financial management and reporting

Qualifications

Qualifications

• Completed degree or equivalent of relevant work experience
• Strong analytical skills
• Be self-motivated, willing to take ownership, and be passionate about improving process efficiency and effectiveness
• Be capable of working collaboratively and effectively with a variety of teams and disciplines across the company
• Strong German and English language skills
• Professional experience in training or event management is an advantage

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.