Organizational Change Management Coordinator – Enterprise PMO (Equest)

9850 King George Blvd, Surrey, BC V3T 4Y3, Canada Req #1083

Friday, July 8, 2022

Westland Insurance Group Ltd. has an exciting opportunity for an Organizational Change Management Coordinator located in our Head Office in Surrey, BC.

Are you passionate about helping people adapt to organizational and systems changes? As part of the EPMO and Acturis Project team, the Organizational Change Management (OCM) Coordinator will support the people side of change, including changes to business processes, systems, and behaviours. This opportunity is a 12-months, full-time position with the potential for further career development opportunities.

The application deadline is July 18, 2022.

What We Offer

Competitive Base salary Comprehensive medical and dental benefits Diverse mix of staff and demonstrated work/life balance Career growth opportunities Continued development and education program

The Opportunity

The Organizational Change Management Coordinator will support the people side of change, including changes to business processes, systems, and behaviours. You’ll work with a team to create and deliver change management activities that help employees prepare for, adopt, and proficiently use Acturis.

In This Role You Will

• Support the development and delivery of change management activities, including assessments, stakeholder engagement and inventories, communications, learning delivery, and feedback gathering to support continuous improvement
• Collaborate with the Acturis Change Management Team and leverage templates and tools
• Help create and maintain stakeholder inventories to support communication and training activities
• Gather and organize information to help clarify the changes that should inform communication and training
• Create and deliver communication to managers, employees and power users, including announcements, presentations/meetings, updates to Acturis Hub, triaging/managing questions, etc.
• Help facilitate meetings with project team members, managers, power users and/or employees
• Facilitate feedback by creating and managing surveys, polls, interviews, etc.
• Potentially support learning deliverables including co-facilitating training sessions, creating job aids and videos, etc.

Here’s What You Bring

• Involvement in preparing people for changes and new initiatives, including communication, learning support, and coaching end users
• Strong written and verbal communicator and comfortable using virtual collaboration tools
• Comfortable learning and using technologies such as Word, PowerPoint, Excel, SharePoint, Forms, etc.
• Experience with training development and/or delivery is desirable
• Experience with Acturis is desirable
• Self-starter and keen collaborator
• Keen interest to learn more about change management
• 3+ years of experience in the Insurance brokerage industry is preferred

Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 195 locations and over 2,100 employees, the company continues to expand coast to coast. Westland’s brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities.

Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]

Other Details

• Pay Type Salary

Apply Now

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• 9850 King George Blvd, Surrey, BC V3T 4Y3, Canada

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