South Devon College
Contract Type: Permanent, Full Time, 37 hours per week, 52 weeks per year
Location: Paignton, Devon
Students are at the heart of everything we do here at South Devon College. The Helpzone is our dedicated team of professional, qualified staff who attend to our students’ individual needs and provide them with the best possible experience whilst they attend the College.
We are looking for a Student Services Advisor to join the Helpzone Team, to support the Admissions and Enrolment process. Operating as part of the frontline customer facing team across the college, your role is to provide a welcoming and professional service to all, offering outstanding customer service and impartial information and advice to all students and visitors contributing to a comprehensive ‘one-stop’ Helpzone service.
Working closely with colleagues, you will be taking responsibility for the day-to-day customer enquiries to facilitate a highly effective learner journey.
The role is a challenging, fast paced one that requires patience, empathy, good communication skills and a friendly and welcoming disposition. If this sounds like you, we would love to hear from you.
If you would like further information before applying, please speak directly to Sophie Linger (Head of Student Services) and send an email to [email protected].
Benefits as follows: 25 days Holiday + 8 Bank Holiday days (pro rata for fractional); Christmas Closure days (up to 5 additional days); Membership of the Local Government Pension Scheme; Life Assurance (if member of pension scheme); On Site Nursery (Mama Bears); Fitness Suite Facilities; Staff Discounts (Inspirations – Hair & Beauty, Totum Student Cards, membership of the Sodexo Employee Discounts Platform); 24/7 Employee Assistance Programme, Holiday Purchase Scheme; Discounted Stagecoach Bus Pass, and many others.
http://southdevon.ac.uk/working-at-south-devon-college/benefits-of-working-at-south-devon-college
Closing Date: Midnight, Sunday 20th March 2022
Interview Date: Friday 25th March 2022
To apply and for a full job description please visit the Jobs page of the South Devon College website www.southdevon.ac.uk/jobs. Please do NOT send CVs, we only accept applications via the relevant form on our dedicated recruitment website.
South Devon College is a Further and Higher Education college with top success rates, located in Torbay, which is part of the beautiful English Riviera on the South Devon coast. Our state-of-the-art campus offers local access to world class facilities. We are an ambitious College, ambitious for our learners, our staff and the community we serve. We measure our performance by the success of our learners.
Our fresh vibrant culture provides 12,000 learners each year with a wide provision ranging from national curriculum in South Devon High School, Post Sixteen Academic and Technical Qualifications, Apprenticeships, courses for adults and Higher Education programmes in University Centre South Devon, contributing an overall £30 million College expenditure to the local economy.
We welcome applications from people who wish to apply on the basis of a job share or flexible working arrangement.
Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College.
This College is committed to Safeguarding/Prevent and promoting the welfare of learners, including children and young people, and expects all staff and volunteers to share this commitment.
To apply for this job please visit www.adzuna.co.uk.