UNICEF
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Protection
Background
As part of the Global Child Protection Area of Responsibility’s (CP AoR) efforts to promote locally-led humanitarian responses and ensure greater accessibility to technical support in more working languages among coordination group members, the Global CP AoR employs three decentralized, regional Help Desks (i.e., Arabic, French, and Spanish Help Desks) in addition to the Global Help Desk. Countries / contexts where child protection actors are supported by the CP AoR French Help Desk include (but may not be limited to): Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Côte d’Ivoire, Democratic Republic of Congo, Guinea, Mali, Mauritania, Madagascar, Niger, Nigeria, Senegal, Sierra Leone, Togo.
The Global CP AoR French Help Desk provides an on-demand field support service for inter-agency Child Protection Coordination Group Members (i.e., NNGO, INGO, Government, and UN members) through
- rapid one-on-one, tailored remote support;
- a Facebook Community of Practice (CoP) Page, where peers can share and discuss experiences and good practices in French;
- referrals and linkages with relevant regional or global experts and peers;
- management of a French Child Protection resource library, complementing other existing resource libraries in the region; and
- any other activities that respond to emerging needs and trends (e.g., webinars with relevant partners in the region, supporting the global CPHA CoP, tool development, etc.).
Purpose of Activity/Assignment
The purpose if this consultancy is to provide tailored and timely child protection and coordination support to French-speaking
coordination groups and actors involved in child protection in humanitarian action.
Scope of Work
- Update and disseminate the French Help Desk information sheet, animated videos, and presentations, outlining the purpose, functions, contact details, and other relevant information about the Help Desk.
- Conduct Help Desk orientation sessions with Child Protection actors within the region.
- Facilitate a child protection community of practice in French in collaboration with relevant stakeholders.
- Provide individual technical support for child protection coordination teams and group members in collaboration with the Global Help Desk and CP AoR Rapid Response Team Regional Focal Points.
- Make linkages with coordination group members in other countries or technical experts, such as Alliance Working Group (WG) and Task Force (TF) leads, depending on the request and follow up on referrals.
- Maintain a log of incoming requests and conduct analysis of inquiry trends, field needs, and resource gaps to be reviewed and discussed with the Help Desk team regularly.
- Through regular analysis and reflection, identify capacity and resource needs and gaps and respond in a timely manner through the 1) development of webinars, 2) facilitation of online and face-to-face trainings, 3) creation of interim tools and guidance, and 4)translation of documents to support the CP Actors in the region.
- If insufficient tools or guidance currently exists to respond to a particular request, assist with the development of interim guidance and refer to relevant CP AoR team members and/or the relevant Alliance WG/TF.
- Highlight key analytical trends and other Help Desk achievements and contributions in the Help Desk online dashboard on at least a quarterly basis, more often as needed.
- Create trending topic posts and documents for frequently asked questions to be included on the CP AoR Help Desk webpage.
- Maintain a contact list of active child protection coordinators, co-coordinators, information managers, and coordination structures within each country covered by the French Help Desk.
- Organize and maintain a French resource repository of field-level examples and tools collected.
- Translate relevant documents as needed.
- Participate in global or regional Help Desk meetings and/or trainings
- Coordinate with the Global CP AoR and other decentralized Help Desks on the Annual Survey to support on question design, dissemination, and analysis.
- If funding is available, deploy to an emergency setting to support a coordination group in the region.
- Any other tasks as required.
Main tasks / Work Assignment Overview
Tasks / Milestones Deliverables / Outputs Timeline / Deadline Help Desk requests responded to within 24
hours All HD requests responded to appropriately within the agreed upon timeframe, with the French Help Desk tracking sheet updated monthly (approximately 25 individual requests or greater per month); HD dashboard narrative updates completed quarterly
70 working days
Contribution to country-, regional-, and global level products Products contributed to or developed, including translations and tools 30 working days Contributions to country-, regional-, and
global-learning and development
opportunities Learning opportunities, such as webinars, trainings, retreats or annual meetings, or e-learning, organized, cofacilitated, and/or contributed to 30 working days
Estimated Duration of the Contract
130 working days (between April and October 2022)
Individual Contractor’s Work Place and Official Travel
The Individual Contractor will be home-based.
Estimated Cost of the Consultancy & Payment Schedule
Payment will be made on submission of a monthly invoice and satisfactory completion of the above-mentioned deliverables. Please indicate an all inclusive lumpsum monthly fee to undertake this assignment.
To qualify as an advocate for every child, you will have…
- An advanced degree sciences in areas related to Child Protection
- At least 5 years of experience in Child Protection in Emergencies (CPiE) programming or CPiE coordination or related fields
- Experience directly implementing child protection programming, including child protection case management, violence prevention and risk mitigation, etc. in the region desired
- Excellent interpersonal and networking skills
- Fluency in English and French (written and spoken); ability to translate technical child protection documents
- Proven ability to work independently and deliver results
- Excellent communication and organizational skills
- Experience developing reports and analysis, with careful attention to detail
- Research skills; resourcefulness
- Ability to work under pressure
- Excellent understanding of the transformative agenda and humanitarian architecture at global and country levels
- Experience designing and delivering child protection and/or CP Coordination-related training and other learning sessions, particularly in humanitarian contexts, for interagency groups
- Familiarity with the work, working methods, and members of country level child protection coordination groups; former or current participation in or leadership of country level child protection coordination groups in emergency settings is desired
For every Child, you demonstrate…
UNICEF core values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.
View UNICEF’s competency framework at https://www.unicef.org/careers/media/1041/file/UNICEF%27s_Compet ency_Framework.pdf
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
Remarks
Please include a cover letter and a full CV with three most recent references. Additionally, indicate your availability and all inclusive monthly rate (in US$) to undertake the terms of reference above based on full-time work (i.e. 5 days per week). Applications submitted without a monthly rate will not be considered. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
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